Shazia Africawala
Brampton,ON
Summary
Logistics professional with reputation for high standards and achieving results. Proven track record in optimizing supply chain operations and enhancing efficiency. Known for strong team collaboration and adaptability, bringing expertise in inventory management and vendor/client relations.
Overview
8
8
years of professional experience
Work History
Logistics Manager
Mark IV Promotions
06.2024 - Current
- Responsible for leading on-time, on-budget delivery of projects, following internal processes, resulting in a high degree of client and internal team member satisfaction.
- Accountable for the measurement of project performance to project plan and managing changes to the project scope, schedule and costs.
- Ensure all services being performed on account are aligned with the client’s overall business/marketing objectives and goals.
- Ensure proper documentation and processes are in place to manage all aspects of project financial management, cost capture, billing, reconciliation, invoicing management.
- Responsible for generating internal and client reports, ensuring accuracy and integrity of data develop a deep understanding of client’s business, both corporate and individual brand vision and objectives.
- Manage estimating, order processing, fulfillment, inventory management, scheduling, and distribution of sales and marketing collateral.
- Develop forecasts and monitor inventory levels, initiate replenishment orders and set-up new items to ensure marketing materials are available to client on demand.
- Manage the shipment of materials with external logistics partners ensuring that the most cost- effective method is used while ensuring timely deliveries.Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
Senior Logistics Coordinator
Vinylbilt Windows & Doors
08.2022 - 06.2024
- Responsible for entering all data into delivery program through confirmation of delivery, releasing of orders, preparing delivery packages and all administrative duties as required.
- Responsible for creating, maintaining and updating all shipping processes and procedures.
- Collaborated with customer service and production departments to expedite orders and communicate status updates to dealers.
- In charge of creating weekly reports relating to short shipments, damaged goods, and total products shipped.
- Accountable for all inbound and outbound shipments through company fleet and/or third party transportation.
- Negotiated rates/shipping arrangements with carriers, ensuring that the required profit margins was achieved for container loads.
- Accountable for preparing and maintaining inventory reports through WMS.
- Responsible for creating daily shipping reports to provide visibility of shipments received and shipped out.
- Responsible for delegating responsibilities and ensuring daily goals/tasks are achieved by the team.
- Responsible for addressing and resolving shipment and production issues.
Shipping Coordinator
Ceratec Ltd
01.2020 - 08.2022
- Responsible for creating BOL’s, packing slips, RMA’s and run sheets.
- Responsible for creating/editing orders on Epicor Prophet 21.
- Responsible for managing customer expectations by providing information in a fast and accurate manner.
- Responsible for scheduling/coordinating outgoing shipments using internal fleet as well as outsourcing carriers/transportation companies.
- Collaborated interdepartmentally to get packages/loads out for delivery on time.
- Answered customer inquiries via phone and e-mail.
- Responsible for tracking, tracing and routing shipments.
- Responsible for managing and overseeing warehouse pickers.
- Responsible for Identifying and resolving any issues in the inventory management and processes.
- Accountable for verifying receipt of items by comparing items received to items ordered.
Order Management Specialist
Toronto Research Chemicals
08.2019 - 01.2020
- Responsible for reviewing order entries in File Maker Pro to ensure they are correctly entered.
- Review/create Proformas to ensure customer communications are up to date.
- Responsible for completing invoices with accurate shipping/insurance charges.
- Collaborate with CSRs to ensure in stock approved items are moved to pick lists in a timely manner.
- Ensure purchase backorders are properly entered and customers are notified.
- Verify payment information to initiate production/purchase.
- Collaborating with third party companies to ensure packages are delivered on time.
- Responsible for assisting international/domestic customers on order statuses.
- Cross reference alternative compounds available from stock to offer customers in case of PBO/discontinuation.
- Verify/troubleshoot issues in shipping documentation such as PODs, BOL and carrier confirmation.
Logistics Administrator
Urban Barn Warehouse
08.2017 - 08.2019
- Responsible for the efficient and effective administration of customer orders.
- Collaborating/supporting stores on customer order issues, status and shipping logistics.
- Managing and supporting E-Commerce orders and shipping logistics for orders placed via Canada Post, Purolator and Canpar.
- Responsible for shipping and receiving product into various warehouses via SAP.
- Responsible for 3PL customer orders/warehouse distribution.
- Working closely with third party warehouse and delivery companies, managing and ensuring product is shipped and delivered accordingly.
- Usage of SAP Software to enter customer orders, update invoices, and create reports.
- Usage of Microsoft Outlook to email customers on updates, adjust customer orders and resolve general issues.
- Support of Customer Care Representatives as needed via telephone/email.
- Responsible for scanning/organizing/sorting and maintaining office records accurately.
- Responsible for managing financial components using SAP (Budget management/PO management).
- Responsible for identifying variances between actual and budgeted financial results at the end of each month for stores/regions, and attempt to push orders for desired budget.
Operations Analyst
Loblaw Companies
01.2017 - 06.2017
- Keyed/verified transactions into SAP, analyzed processed reports.
- Prepared and analyzed merchandise product performance data to support Buyers in adherence to merchandise calendar activities and timelines.
- Worked with internal and external partners to ensure purchase order execution.
- Collaborated with planogram resources to communicate assortment changes.
- Executed and completed new item setup and item discontinuation process.
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Optimized operational efficiency by analyzing and streamlining processes.
- Improved team productivity by implementing effective workflow strategies and time management techniques.
- Created custom reports and visualizations to support decision-making processes.
Education
BBA - Accounting
University of Guelph-humber
Toronto, None04-2017
Skills
- Customer service orientated
- Spreadsheets and record organization
- Multi-task and organization skills
- Math and analytical skills
- Time-management skills
- Prioritization skills
- Skilled in Microsoft based programs
- SAP Software
- Epicor Prophet 21 Software
- Sage 100 Software
- EST 20 Shipping Software, FileZilla
- Mikron/ FeneVision ERP
Timeline
Logistics Manager
Mark IV Promotions
06.2024 - Current
Senior Logistics Coordinator
Vinylbilt Windows & Doors
08.2022 - 06.2024
Shipping Coordinator
Ceratec Ltd
01.2020 - 08.2022
Order Management Specialist
Toronto Research Chemicals
08.2019 - 01.2020
Logistics Administrator
Urban Barn Warehouse
08.2017 - 08.2019
Operations Analyst
Loblaw Companies
01.2017 - 06.2017
BBA - Accounting
University of Guelph-humber
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