Shayne Lamont
Arthur
Summary
Dynamic professional with a proven track record of success pertaining to interpersonal skills. Showcasing exceptional customer service and time management. Excelling in fast-paced environments, and enhancing guest relations through active listening and adaptability. Achieved significant improvements in teamwork and workflow efficiency. Willing to go above and beyond for the costumers/clients satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
WAITRESS
Chucks Roadhouse
04.2024 - Current
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods
- Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies
- Adhered to all established policies and procedures related to serving alcohol responsibly
- Demonstrated excellent customer service skills while working in a fast-paced environment
LINE CHEF
Chucks Roadhouse
03.2022 - 04.2024
- Cleaned and sanitized cooking surfaces at end of shift
- Trained cooks and food preparation workers in cooking techniques and kitchen processes
- Practiced effective communication with team members to maintain efficient workflow throughout the shift
- Leveraged time management skills to effectively coordinate multiple tasks simultaneously while meeting tight deadlines
LANDSCAPING CREW MEMBER
self employed group
05.2020 - 10.2022
- Trimmed and picked flowers and clean flower beds
- Developed proficiency in planting trees, shrubs and flowers
- Mowed and edged lawns, using power mowers, and edgers
- Advised customers on plant selection and care
PAPER ROUTE CARRIER
Wellington advertiser
09.2017 - 02.2020
- Demonstrated knowledge of local area roads, landmarks, and neighborhoods
- Kept logs of new, canceled and vacation subscribers
- Followed detailed instructions for each delivery route, including stops, times, and special instructions
- Communicated with customers about delivery requests, stoppage and restarts of paper delivery
Education
Bachelor of Arts (B.A.) - Journalism
Toronto Metropolitan University
04.2029
Skills
- Interpersonal skills
- Active listening
- Conflict resolution
- Adaptability
- Guest Relations Management
- Time management
- Quality customer service
- Positive attitude
- Performance improvement
Certification
- Ontario Smart Serve
- WHMIS
RECOGNITION IN THE ARTS
- Youngest member of the Minto Arts Association.
- Was one of the main coordinators who directed and delivered an art exhibit at the Minto art gallery.
- Was recently commissioned to design and paint a mural in the town of Clifford.
Languages
Timeline
WAITRESS
Chucks Roadhouse
04.2024 - Current
LINE CHEF
Chucks Roadhouse
03.2022 - 04.2024
LANDSCAPING CREW MEMBER
self employed group
05.2020 - 10.2022
PAPER ROUTE CARRIER
Wellington advertiser
09.2017 - 02.2020
- Ontario Smart Serve
- WHMIS
Bachelor of Arts (B.A.) - Journalism
Toronto Metropolitan University
Similar Profiles
MEHAKPREET KAURMEHAKPREET KAUR
SERVER at CHUCKS ROADHOUSESERVER at CHUCKS ROADHOUSE
Kresha PatelKresha Patel
Server and Bartender at Chucks RoadhouseServer and Bartender at Chucks Roadhouse
VED PATELVED PATEL
Line Cook at Chucks Roadhouse Bar & GrillLine Cook at Chucks Roadhouse Bar & Grill