Shayne Benigno
Long Beach
Summary
Senior learning and development leader with 10+ years of experience across LVMH Fragrance Brands, specializing in developing store teams, elevating client experience, and strengthening service behaviors across multi-store markets. Combines corporate strategy with field execution to build high-performing markets, empower talent, and elevate brand visibility. Recognized for inclusive leadership, strategic thinking, and storytelling that brings luxury values to life through impactful education. Fluent in French, with strong multicultural experience.
Overview
24
24
years of professional experience
Work History
Senior Sales & Education Executive
LVMH Fragrance Brands
01.2023 - Current
- Represent 20% of Sephora North America’s volume, ensuring consistent training execution, and elevated service standards across a critical region.
- Partner with Education to design and produce learning content, including monthly training bulletins, product-focused videos, and educational assets supporting Sephora team development.
- Lead live webinars and virtual training sessions to coach beauty advisors and field teams on product knowledge, selling behaviors, and client experience.
- Developed a scalable field-development framework for outer markets; traveled to multiple regions to coach teams on time management, Outlook productivity tools, analytical reporting, and identifying business opportunities.
- Bridge field insights and corporate strategy to align execution and brand storytelling.
Retail Education & Sales Executive
LVMH Fragrance Brands
01.2015 - 01.2023
- Elevated SoCal from 5th to the #1 market through strategic development and field leadership.
- Created training for 25 Sephora and 168 Ulta doors; managed a 20-person team across diverse markets.
- Managed regional budgets, T&E, merchandising, and store design pilots.
- Built high-performing, multilingual teams and executed large-scale retail events.
Account Coordinator
Lancôme
10.2013 - 09.2015
- Managed 5 Macy’s accounts, generating $6M in annual revenue.
- Designed 360 education programs linking skincare, makeup, and fragrance.
- Ensured alignment between Lancôme corporate and retail objectives.
- Analyzed sales data to find growth opportunities by category.
Executive Business Manager
Lancôme
12.2012 - 09.2013
- Oversaw marketing, in-store events, social media, and operations for Bergdorf Goodman.
- Negotiated open-to-buy and executed high-conversion product assortments.
- Developed initiatives and streamlined communication between field and executive teams.
Entertainment Performer
Walt Disney Parks & Resorts
01.2002 - 01.2012
- Performed across three international parks; participated in media and press events.
- Built cross-cultural relationships and maintained Disney’s legacy of excellence.
Education
Bachelor of Science - Arts And Entertainment Management
Full Sail University
Winter Park, FL01-2012
Skills
- Training facilitation and delivery
- Talent development
- Service excellence, client experience
- Cross-function collaboration
- Storytelling and brand voice alignment
- Strategic planning
- Budget management
- Analytical skills
Volunteer Work
Co-Chair LVMH Pride ERG
2020 - Present
- Lead LGBTQUIA+ engagement for 75 brands across North American.
- Created and lead Pride events, educational panels, and charity work with gay4good and the Ali Forney Center in New York.
- Partner with HR to Champion DEI initiatives and inclusive workplace policies.
Languages
English
Native language
French
Intermediate (B1)
B1
Timeline
Senior Sales & Education Executive
LVMH Fragrance Brands
01.2023 - Current
Retail Education & Sales Executive
LVMH Fragrance Brands
01.2015 - 01.2023
Account Coordinator
Lancôme
10.2013 - 09.2015
Executive Business Manager
Lancôme
12.2012 - 09.2013
Entertainment Performer
Walt Disney Parks & Resorts
01.2002 - 01.2012
Bachelor of Science - Arts And Entertainment Management
Full Sail University