Summary
Overview
Work History
Skills
Timeline
SalesAssociate

Shayne Andaya

Hamilton,ON

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

6
6
years of professional experience

Work History

Sales Associate

Wirelesswave
03.2023 - 01.2024
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Barista

Chatime
08.2022 - 01.2023
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Cleaned counters, machines, utensils, and seating areas daily.

Bartender

Mandarin Restaurant Franchise
08.2021 - 08.2022
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Cashier

Tim Hortons
07.2018 - 09.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Skills

  • Order Processing
  • Payment Processing
  • Inventory Control
  • Business Development
  • Cash Handling Accuracy
  • Contract Preparation
  • Exceptional Customer Service
  • Customer Service
  • Store Opening and Closing
  • Client Service

Timeline

Sales Associate

Wirelesswave
03.2023 - 01.2024

Barista

Chatime
08.2022 - 01.2023

Bartender

Mandarin Restaurant Franchise
08.2021 - 08.2022

Cashier

Tim Hortons
07.2018 - 09.2020

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Shayne Andaya