Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Shaynai Barrett Wilson

Etobicoke

Summary

Experienced associate with a strong background in customer service and retail environments, actively seeking a part-time position within your esteemed organization. Possessing exceptional interpersonal and communication skills, always open and eager to learn, readily embracing new challenges. Unwavering commitment ensures that both customer needs and company objectives are consistently met.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Commercial and Residential Cleaner

City View Maids
03.2022 - 02.2023

Dedicated and detail-oriented cleaner, experience in maintaining cleanliness and hygiene in both commerical and residential settings. Proficient in executing a wide range of cleaning tasks, including dusting,vacuuming,mopping, and sanitizing surfaces to ensure a spotless environment. Committed to providing exceptional service and fostering a healthy and welcoming atmosphere for clients and occupants.


Key Responsibilities:

  • Utilize appropriate cleaning techniques and product for various surfaces.
  • Manage time efficiently to complete task within designated schedules.
  • Communicate effectively with clients to understand their specific cleaning needs and preferences.

Cashier/Customer Service

Walmart
10.2020 - 01.2022

Reliable and customer-focused cashier in a fast past environment. Skilled in processing transactions, handling cash, and providing exceptional customer service. Adept at maintaining accuracy and efficiency while ensuring a positive shopping experience for customers.


Key Responsibilities:

  • Operate cash registers and process customer transactions accurately, handling cash, credit, and electronic payments.
  • Provide outstanding customer service by greeting customers, answering inquiries, and resolving any issues or concerns promptly.
  • Adhere to company policies and procedures regarding cash handling, security, and customer service.

Server

The Devil's Pulpit
01.2019 - 04.2021

Dynamic and personable server with of experience in fast-paced dining environments. Committed to providing exceptional customer service while ensuring a positive dining experience for guests. Skilled in menu knowledge, food and beverage pairing, and maintaining a clean welcoming atmosphere.


Key Responsibilities:

  • Greet and seat guest in a friendly and efficient manner, providing menus and offering assistance with menu selections.
  • Take food and beverage orders accurately.
  • collaborate with kitchen staff to ensure timely and accurate delivery of food and beverages.

Packer/ Receiver

TJX Canada
01.2018 - 09.2018

Reliable packer/receiver. Skilled in handling incoming shipments, preparing orders for delivery, and maintaining inventory accuracy. Committed to ensuring quality control and optimizing shipping and receiving processes to support overall operational efficiency.


Key Responsibilities:

  • Assisted in reorganization of products in warehouse
  • Checked picked orders, selected proper box size, packed, and prepared for shipping
  • Conducted discontinued product and large order inventory
  • Receive, identify, mark and place materials sent to the warehouse in their designated locations or route them to their intended locations
  • Process requisitions for supplies; prepare various merchandise to various destinations for delivery; prepare packages for pick-up and shipping according to established procedures
  • Maintain a variety of records, files, and reports, maintain records of stock and order supplies as necessary
  • Operate warehouse equipment and vehicles; utilize a variety of hand tools as required, for example: the scanning gun on a daily basis and perform other duties as assigned

Crew Member

Wendy's
10.2016 - 11.2017

Enthusiastic and dedicated crew member. Committed to delivering exceptional customer service while ensuring food quality and cleanliness. Adept at working collaboratively with team members to create a positive dining experience for guests.


  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Communicated clearly and positively with coworkers and management.
  • Handled cash and debit transactions quickly and accurately.
  • Followed procedures for safe food preparation, assembly, and presentation.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.

Animal Care Attendant

Brampton Animal Services
05.2017 - 08.2017

Compassionate and dedicated Animal Care Attendant. Providing high-quality care and support for various animal species. Committed to ensuring the health, safety, and well-being of animals while fostering a positive environment for both animals and their owners.


Key Responsibilities:

  • Provide daily care for animals, including feeding, grooming, exercising, and administering medications as directed by veterinary staff.
  • Monitor and document the healthy and behavior of animals.
  • Maintain clean and safe living environments for animals, including cleaning cages, kennels, and common areas while adhering to sanitation protocols.

Sales Associate

Ardene
01.2016 - 06.2016
  • Communicated clearly and positively with coworkers and management.
  • Processed transactions accurately and quickly using POS systems, handling cash and credit payment, and managing returns and exchanges,
  • Provided exceptional customer service by engaging with customers, understanding their needs, and offering product recommendations.

Education

High School Diploma -

Notre Dame Catholic Secondary School
Brampton, ON
06.2017

Skills

  • Reading
  • Writing
  • Computer Literate
  • Proficient in Microsoft Word
  • Excellent Communication Skills
  • Organizational Skills
  • Customer Service
  • Reliable
  • Adaptable
  • Cash Handling Experience
  • Serving Experience
  • Restaurant Experience
  • Food Preparation
  • Residential Cleaning
  • Home Care

Languages

English
Native or Bilingual

Certification

FIRST AID & CPR - AED


Timeline

Commercial and Residential Cleaner

City View Maids
03.2022 - 02.2023

Cashier/Customer Service

Walmart
10.2020 - 01.2022

Server

The Devil's Pulpit
01.2019 - 04.2021

Packer/ Receiver

TJX Canada
01.2018 - 09.2018

Animal Care Attendant

Brampton Animal Services
05.2017 - 08.2017

Crew Member

Wendy's
10.2016 - 11.2017

Sales Associate

Ardene
01.2016 - 06.2016

High School Diploma -

Notre Dame Catholic Secondary School
Shaynai Barrett Wilson