Summary
Overview
Work History
Education
Skills
Organizations
Training
Software
Timeline
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Shayna Zand

TORONTO,ON

Summary

Experienced in the travel industry, dedicated professional consistently achieving company goals through organized practices. Thrives under pressure, excels in adapting to new situations and challenges, always striving to enhance the organizational brand.

Overview

14
14
years of professional experience

Work History

DIRECTOR OF PARTNERSHIPS & ENTERPRISE SALES

WeTravel
07.2023 - Current
  • Collaborated on quarterly and monthly sales pipeline updates for C-level, enhancing transparency and aligning resources to accelerate high-value opportunities.
  • Led the strategy and implementation of the enterprise sales team to work and close deals with the largest multi-day travel companies.
  • Engaged in multiple speaking opportunities including; panel discussions, keynotes, technology accelerators and interviews.
  • Established alliances with industry leaders to leverage synergies, opening new revenue streams and expanding the company’s market footprint.

BOARD OF DIRECTORS

Tourism Cares
01.2020 - Current
  • Currently the Vice-Chair, in 2025 will move into the Chairman role.
  • Provided strategic oversight on organizational direction, mission alignment, and long-term planning.
  • Oversaw budget approval and resource allocation, ensuring fiscal responsibility and optimizing use of the budget to achieve mission-critical outcomes.
  • Led annual CEO and executive evaluations, creating measurable KPIs that supported improvements in leadership and overall organizational effectiveness.

HEAD OF PARTNERSHIPS - GLOBAL

WeTravel
05.2022 - 07.2023
  • Built new department for a travel technology company focusing on brand and revenue generating partnerships.
  • Responsible for strategy and budget for all conferences for all departments globally.
  • Built and maintained relationships with global association partners.
  • Worked effectively in fast-paced start-up environments.

DIRECTOR OF PARTNERSHIPS - AMERICAS

Intrepid Travel
07.2021 - 04.2022
  • Responsible for B2B industry, external sales/direct to DMC partnerships and brand partnerships.
  • Member of the North American leadership team.
  • Developed annual account objectives, budgets and communication of goals and plans.
  • Facilitated strategy development and planned with cross-functional teams.

HEAD OF BUSINESS DEVELOPMENT - AMERICAS

Intrepid Travel
03.2018 - 07.2021
  • Manage a team of Business Development Managers.
  • Member of the North American leadership team.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated multi-million dollar client contracts and agreements to cultivate profitable business transactions.

GLOBAL SALES MANAGER

Intrepid Travel
01.2017 - 02.2018
  • Responsible for managing major accounts for the Urban Adventures brand.
  • Achieved sales goals and service targets of 100%+ growth by cultivating and securing new customer relationships.

BUSINESS DEVELOPMENT MANAGER - EASTERN USA/CANADA

Intrepid Travel
03.2015 - 12.2016
  • Managed and developed agency sales through existing key partners and development of new business.
  • Conducted trainings and attended conferences/trade shows with various partners.

ADVENTURE TRAVEL SPECIALIST - UK

Intrepid Travel
11.2013 - 02.2015
  • Responsible for selling Intrepid Travel tours as a phone sales specialist.
  • Continued to meet and exceed sales targets, consistently top sales in UK office.

SENIOR TOUR LEADER AND REGIONAL SPECIALIST - CANADA

PEAK DMC
05.2012 - 10.2014
  • Guided tours for Intrepid Travel, Sawadee, and Trek America brands for 3 seasons.
  • Responsible for writing and preparing tour leader dossiers for new guides.

TAX AND IMMIGRATION CONSULTANT

Mark A. Feigenbaum & Associates
01.2011 - 01.2012
  • Worked with clients to obtain various visas and green cards to move to the USA.
  • Prepared personal and corporate tax returns for Canadians and Americans.

Education

BACHELOR OF COMMERCE - ACCOUNTING

McGill University
01.2010

Skills

  • Team management
  • Collaborative nature
  • Partner proposal development
  • Technical understanding
  • Negotiation
  • Deal structuring
  • Brand positioning
  • Stakeholder Management
  • Relationship Management
  • Growth Strategies

Organizations

USTOA - Sustainability Committee Member

WYSE - Nominations Committee Member

SYTA - Sustainability Committee Member

Training

  • Building Business Managers
  • Building People Managers
  • Press Training

Software

Hubspot

Salesforce

Microsoft Office

Apple

Timeline

DIRECTOR OF PARTNERSHIPS & ENTERPRISE SALES

WeTravel
07.2023 - Current

HEAD OF PARTNERSHIPS - GLOBAL

WeTravel
05.2022 - 07.2023

DIRECTOR OF PARTNERSHIPS - AMERICAS

Intrepid Travel
07.2021 - 04.2022

BOARD OF DIRECTORS

Tourism Cares
01.2020 - Current

HEAD OF BUSINESS DEVELOPMENT - AMERICAS

Intrepid Travel
03.2018 - 07.2021

GLOBAL SALES MANAGER

Intrepid Travel
01.2017 - 02.2018

BUSINESS DEVELOPMENT MANAGER - EASTERN USA/CANADA

Intrepid Travel
03.2015 - 12.2016

ADVENTURE TRAVEL SPECIALIST - UK

Intrepid Travel
11.2013 - 02.2015

SENIOR TOUR LEADER AND REGIONAL SPECIALIST - CANADA

PEAK DMC
05.2012 - 10.2014

TAX AND IMMIGRATION CONSULTANT

Mark A. Feigenbaum & Associates
01.2011 - 01.2012

BACHELOR OF COMMERCE - ACCOUNTING

McGill University
Shayna Zand