Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shayna Welcher

Los Angeles

Summary

Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.

Overview

16
16
years of professional experience

Work History

CNA

Hyde Park Health Center
Los Angeles
01.2024 - 01.2026
  • Provided compassionate care to residents, ensuring comfort and well-being.
  • Assisted with daily living activities, including bathing and grooming residents.
  • Monitored vital signs and reported changes to nursing staff promptly.

CNA

Maple Health And Rehabitation
Los Angeles
05.2021 - 12.2023
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Assisted patients in ambulation and transfers using proper body mechanics.

Customer Service Manager

Home Depot
Downey
01.2016 - 01.2019
  • Managed daily customer service operations and employee scheduling.
  • Trained staff on effective communication and conflict resolution techniques.
  • Oversaw complaint resolution process to enhance customer satisfaction.

CNA

Downey Retirement Center
Downey
06.2010 - 10.2018
  • Answered patient call lights promptly and responded to requests appropriately.
  • Transported residents within the facility as needed.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.

Education

Fremont High School
Los Angeles, CA

Skills

  • Vital sign monitoring
  • Patient care techniques
  • Infection control procedures
  • Daily living assistance

Timeline

CNA

Hyde Park Health Center
01.2024 - 01.2026

CNA

Maple Health And Rehabitation
05.2021 - 12.2023

Customer Service Manager

Home Depot
01.2016 - 01.2019

CNA

Downey Retirement Center
06.2010 - 10.2018

Fremont High School
Shayna Welcher