Shayna McArthur
Burnaby,BC
Summary
Focused Medical Aesthetician with [4] years of experience in cosmetic retail sales, and performing treatments. Successful at connecting with patients to promote services and comfort. Extensive knowledge of medical-grade skincare use and planning at-home skincare regimens.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Beauty Advisor,
Beauty Boutique in Shoppers Drug Mart
Vancouver, BC
01.2019 - Current
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Recommended appropriate products to meet customers' individual needs.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
Esthetician
Vida Spa
Vancouver, BC
01.2022 - 06.2022
- Assisted with operational activities such as inventory control, loss prevention and compliance.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Designed customized facial and body treatments meeting individual client needs.
- Boosted repeat patient appointments and sales by offering reliable, quality service.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Supported profitability by upselling products and services and processing sales.
Education
Advanced Diploma - Medical Aesthetics & Laser Technologies
All Body Laser Training Institute
Port Coquitlam, BC05.2023
Diploma - Body Spa Esthetics
JCI Institute
Vancouver, BC02.2020
Skills
- Sales Background
- Certified Laser Safety Officer
- Advanced Facials Specialist
- Upselling and Cross-Selling
- CRM Software
- Inventory Management
- Skincare Product Knowledge
- Friendly and Outgoing
- Retail Metrics and Goals
- Administrative Support
Certification
- Laser Safety Officer Training - 2023
- PREempt Basic Infection Control - 2019
- Luxederma Chemical Peel Certification - 2023
- Image Institute Peel Advantage - 2020
Timeline
Esthetician
Vida Spa
01.2022 - 06.2022
Beauty Advisor,
Beauty Boutique in Shoppers Drug Mart
01.2019 - Current
Advanced Diploma - Medical Aesthetics & Laser Technologies
All Body Laser Training Institute
Diploma - Body Spa Esthetics
JCI Institute
- Laser Safety Officer Training - 2023
- PREempt Basic Infection Control - 2019
- Luxederma Chemical Peel Certification - 2023
- Image Institute Peel Advantage - 2020
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