Shayna Dickson
Smiths Falls,ON
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
14
14
years of professional experience
Work History
RECEPTION, LICENSE CLERK, VEHICLE DEAL CLERK
BEAN CHEVROLET BUICK GMC LTD
10.2022 - 02.2025
- Answered phones in a professional manner and addressed inquiries promptly
- Created spreadsheets tracking the progress of individual license applications
- Operated office equipment including computers, printers, copiers, scanners
- Performed administrative tasks such as filing, photocopying, faxing, mailing, and scheduling appointments
- Organized information into databases, spreadsheets, and documents using advanced computer skills
- Delivered messages to staff and management via email and in person
- Performed daily cash management activities, such as preparing deposits and processing payments
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Assisted with administrative tasks such as filing documents, copying materials
HERDSPERSON
MAPLE-AIN HOLSTEINS
09.2010 - Current
- Perform daily milking of the dairy herd
- Responsible for heat detection of heifers and cows
- Inspect dairy facility in the areas of safety and maintenance requirements
- Perform other duties as assigned
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Demonstrated knowledge of cow anatomy, behavior, and nutrition for proper care and milking
- Developed positive relationships with cows through daily interaction while performing duties
- Exhibited expertise in recognizing signs of illness or injury in cows before milking
- Identified potential problems related to cow health or well-being before they became serious
- Assisted with calving activities including health checks on newborn calves
- Fed calves with bottles or buckets after separation from mothers
- Kept livestock healthy by preparing adequate food, water and open space
GENERAL OFFICE ADMINISTRATOR
HARTINGTON EQUIPMENT
05.2020 - 10.2022
- Answered phones professionally in accordance with organizational protocols
- Take payments from customers via phone, email or in person
- Handling monthly statement to customer and for the store
- Provided customer service support to clients over the phone or in person
- Created and maintained filing systems for client information and documents
- Managed daily office operations, including scheduling appointments and organizing records
- Performed general bookkeeping duties, including reconciling accounts receivable and payable statements monthly
- Assisted with administrative tasks such as filing documents, copying materials
- Received payments and recorded receipts for services
- Assisted customers with general inquiries regarding products, services, and hours of operation via phone or email
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Improved office efficiency with the implementation of time-saving software tools and training staff on their utilization.
Education
DIPLOMA IN BUSINESS - AGRICULTURE
ALGONQUIN COLLEGE
Perth, ON05-2022
Skills
- Teamwork and collaboration
- Customer service
- Multitasking
- Problem-solving
- Time management abilities
- Organizational skills
- Office administration
- Office management
- Telephone etiquette
- Document processing
- Data entry
- Record management
Timeline
RECEPTION, LICENSE CLERK, VEHICLE DEAL CLERK
BEAN CHEVROLET BUICK GMC LTD
10.2022 - 02.2025
GENERAL OFFICE ADMINISTRATOR
HARTINGTON EQUIPMENT
05.2020 - 10.2022
HERDSPERSON
MAPLE-AIN HOLSTEINS
09.2010 - Current
DIPLOMA IN BUSINESS - AGRICULTURE
ALGONQUIN COLLEGE
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