Summary
Overview
Work History
Education
Skills
References
Languages
Writing
Timeline
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Shayna Bellucci

Shayna Bellucci

Toronto,Ontario

Summary

Responsible and ambitious individual with outstanding time management and customer service interpersonal skills. Enthusiastic and dependable part-time hostess and an online content creator with 2 years of experience. Seeks a positive and healthy environment for growth. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

4
4
years of professional experience

Work History

Terroni Hostess

Kirsten Pettit
09.2022 - Current
  • Scheduled and managed reservations as well as meet and greet customers at the front desk
  • Provided attentive and professional customer service and fostered warm relationships with repeat customers
  • I am also responsible for organizing 50+ reservations for both lunch and dinner, I seat customers to their tables and accommodate potential walk-ins
  • Strengthened team morale by fostering an atmosphere of collaboration, mutual respect, and open communication among all staff members.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Ensured smooth transitions between shifts by maintaining detailed notes on table statuses, incoming reservations, and outstanding tasks for follow-up action.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.

Self-Employed Freelance Writer

Substack
01.2022 - 01.2024
  • Maintained a weekly blog online related to pop-cultures, self growth, relationships and dating advice for the majority
  • Researched and wrote blogs about wellness and promoting certain products online from various clients
  • Covered and edited various clients with their blogs posts, covering topics from beauty, wellness and promoting certain restaurants midtown and downtown Toronto
  • Interviewed and dined in with 6 other restaurants for a feature on my "best places for brunch with my girlfriends" blog
  • Brainstormed ideas to create useful content for clients.
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
  • Developed and pitched story ideas to editors.
  • Adapted writing styles based on different platforms such as social media, blog posts, and print materials.
  • Interviewed individuals by phone, video chat and in-person to write news stories.

Stock Associate

Walmart
Vaughan , Ontario
2021.Aug - 2022.Jun
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

North York Community House. V.O.I.C.E program

07.2019 - 08.2019
  • Responsible for creating a simple 3-minute choreography
  • Provided leadership and support for fellow individuals on how to cope and learn to live in a new country
  • Collaborated with other 20 students to paint the school skatepark at John Polanyi Collegiate Institute

Education

Bachelor of Communication, Media - Communications And Media

University of Guelph/Humber
06.2026

OSSD -

William Lyon Mackenzie
06.2022

Skills

  • Active Listening and Communication
  • Attention to Detail
  • Exceptional communication
  • Conflict and Complaint Resolution
  • Relationship Building
  • Strategic thinker
  • Public and Media Relations
  • Corporate Communications

References

  • Amy Forristal, Youth Leadership Development Worker, 416-414-3927
  • Kirsten Pettit, Assistant Manager, Terroni, Kirsten@Terroni.com
  • Remo Tantalo, General Manager, Terroni, Remo@Terroni.com
  • Jimena del Azar, Co-op Teacher, William Lyon Mackenzie CI, 647-209-2222
  • Sharmin Tarafder, Assistant Manager, Walmart thornhill, 416-992-5740

Languages

English
Full Professional

Writing

I love writing because I can pen my thoughts when they trouble or suffocate me. Some trivial opinions, some kept secrets, some stifled feelings or some weird inspiration.

I love writing because it is creation, perhaps, I can write and nobody has to read or everyone can.

I can bleed through my words and no one would know. I’d just chalk it off as a dream or existential commentary.

I can mock and I’ll call it satire or artistic prose.

Timeline

Terroni Hostess

Kirsten Pettit
09.2022 - Current

Self-Employed Freelance Writer

Substack
01.2022 - 01.2024

Stock Associate

Walmart
2021.Aug - 2022.Jun

North York Community House. V.O.I.C.E program

07.2019 - 08.2019

Bachelor of Communication, Media - Communications And Media

University of Guelph/Humber

OSSD -

William Lyon Mackenzie

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Shayna Bellucci