Shayna Chhabra
Edmonton,AB
Summary
Welcoming Customer Service Cashier skilled at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
2
2
years of professional experience
Work History
Front Counter Attendant
A&W
10.2023 - Current
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Worked with floor team and managers to meet wide range of customer needs.
Salon Manager
Kirat Hair Studio
04.2022 - 05.2023
- Oversaw salon employee performance, facility cleanliness, and sales.
- Sourced high-quality and trending hair care products for salon, placing orders with suppliers.
- Staff Management and Scheduling.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Education
Master of Science - Mathematics
Panjab University
Chandigarh, India10.2020
Bachelor of Science - Science
Panjab University
Chandigarh, India07.2018
Skills
- Customer Relationship Management
- Money Handling
- Data Inputting
- Customer Needs Assessment
- Cash Counting
- Customer Relationship Development
- Paperwork Processing
- Complaint Resolution
- Product Knowledge
- Microsoft Office Suite
Timeline
Front Counter Attendant
A&W
10.2023 - Current
Salon Manager
Kirat Hair Studio
04.2022 - 05.2023
Master of Science - Mathematics
Panjab University
Bachelor of Science - Science
Panjab University
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