Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Managed all operational processes including: ordering, inventory management, financial reporting, repairs and maintenance, scheduling, and strategic planning.
Supervised staff including: hiring/interviewing, training, evaluating employee performances, conflict resolution amongst staff.
Served food/beverages to customers in such settings as temporary and permanent food establishments for local municipal festivals.