Overview
Work History
Education
Skills
Certification
Timeline

Lisa Kiswani

Overview

5
5
years of professional experience
1
1
Certification

Work History

Meat Department Clerk

Adonis Group
07.2021 - 03.2022
  • Observed customer purchases in line and differentiated between standard portions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.

Lab Assistant

York University
06.2020 - 08.2020
  • Worked closely with lab staff on special projects.
  • Demonstrated competence in collecting lab samples for testing.
  • Carefully reviewed test results for accuracy.
  • Performed diagnostic and therapeutic laboratory procedures.

Customer Service

Qatar Airlines
02.2017 - 03.2019
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

T L Kennedy Secondary School, Mississauga, ON
06.2022

Skills

  • Language skills:

English language Fluent skill

Arabic language speaks, writes, and reads

  • A passion for serving the needy, disabled seniors, and vulnerable in the

communities

  • Taken initiative and given suggestions to make the service better and efficient
  • Technology technicians skills

Certification

1- Fire Safety Response, Leadership Training Course

January 2021

2- Development skills in customer service, a Training course with Rogers

Company (30 hours training course).

Timeline

Meat Department Clerk - Adonis Group
07.2021 - 03.2022
Lab Assistant - York University
06.2020 - 08.2020
Customer Service - Qatar Airlines
02.2017 - 03.2019
T L Kennedy Secondary School - High School Diploma,
Lisa Kiswani