Shaylene Froese
Calgary,AB
Summary
Diligent sales associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
5
5
years of professional experience
Work History
Dairy Department Manager
Kevin's No Frills
09.2023 - Current
- Implemented daily operating procedures to keep the store clean, adequately stocked, and well-organized.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Maintained an organized and visually appealing dairy section, attracting customers and promoting sales growth.
- Reduced shrinkage by implementing efficient monitoring systems and conducting regular audits of dairy department inventory.
- Enhanced store productivity by managing dairy inventory and maintaining proper stock levels.
Produce Assistant Supervisor
Blair's No Frills
01.2022 - 09.2023
- Assisted in maintaining proper inventory levels through accurate ordering of produce supplies based on sales trends and seasonal demands.
- Worked closely with management to ensure adherence to company policies and procedures, maintaining a professional and positive atmosphere within the produce department.
- Boosted overall productivity with effective time-management skills, enabling the completion of multiple tasks within assigned shifts.
- Received recognition for outstanding customer service, resulting in numerous positive reviews from satisfied shoppers.
Store Supervisor
Alt Vape
02.2020 - 07.2020
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Conducted inventory analysis to determine optimal stock levels.
Sales Associate
Cowboy's Smoke Shop
08.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Philosophy
University of Calgary
Calgary, AB04-2027
Skills
- Stock rotation
- Merchandising strategies
- Customer service
- Problem-solving
- Managing operations and efficiency
- Time management
Languages
English
Native or Bilingual
German
Elementary
Timeline
Dairy Department Manager
Kevin's No Frills
09.2023 - Current
Produce Assistant Supervisor
Blair's No Frills
01.2022 - 09.2023
Store Supervisor
Alt Vape
02.2020 - 07.2020
Sales Associate
Cowboy's Smoke Shop
08.2019 - 02.2020
Bachelor of Arts - Philosophy
University of Calgary
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