Shayleen Piney
North Bay,ON
Summary
As a well-educated, polite, and motivated customer service specialist with over 10 years of experience in fast-paced, team-based environments, and an enthusiastic personality, I am eager to extend my passion for customer care to optimal patient care, utilizing newly obtained laboratory expertise and medical knowledge to help make informed decisions and support the objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Production Worker
Rayonier Advanced Materials
Temiscaming, Quebec
03.2022 - 12.2024
- Monitored production lines to ensure smooth operations and quality standards.
- Operated machinery to produce raw materials for various applications.
- Conducted routine maintenance on equipment to prevent downtime.
- Collaborated with team members to optimize workflow efficiency.
- Forklift certified.
- Followed safety protocols to maintain a secure work environment.
- Inspected finished products for defects or inconsistencies in quality.
- Assisted in training new workers on production processes and safety measures.
- Utilized an overhead crane to handle and position heavy equipment.
Law Clerk
Wallace Klien Partners in Law
North Bay, Ontario
04.2020 - 02.2022
- Conducted legal research to support case preparations and documentation.
- Drafted legal documents, including motions and pleadings, for court submission.
- Assisted attorneys in trial preparation through organizing case files and exhibits.
- Coordinated communication between clients and attorneys to facilitate information exchange.
- Attended court hearings to observe proceedings and take detailed notes for reference.
- Maintained case management system by inputting updates and tracking deadlines efficiently.
- Updated attorney calendars with court dates, filing deadlines, and other important events.
- Handled confidential information in a discreet manner.
Branch Office Administrator
Edward Jones Investments
North Bay, Ontario
06.2016 - 09.2019
- Managed daily office operations and supported branch activities.
- Coordinated client meetings and maintained scheduling for advisors.
- Assisted in processing client transactions and ensuring compliance procedures.
- Organized branch events and client appreciation activities to enhance relationships.
- Maintained office supplies and ordered inventory as needed for operations.
- Attended conference meetings with financial advisors to enhance branch operations.
- Developed and maintained client portfolios, ensuring accurate and up-to-date information.
Education
Associates Degree - Medical Laboratory Technician
Trillium College
Greater Sudbury, ON03-2025
Skills
- Laboratory techniques
- Equipment maintenance and management
- Safety compliance
- Workplace cleanliness
- Effective communication
- Team collaboration
- Time management
- Medical terminology
Certification
- Class G License
- WHIMIS Certified
- First Aid & CPR Certified
- IPAC for Health Care Workers: Hospital
- CCOHS Certified
Timeline
Production Worker
Rayonier Advanced Materials
03.2022 - 12.2024
Law Clerk
Wallace Klien Partners in Law
04.2020 - 02.2022
Branch Office Administrator
Edward Jones Investments
06.2016 - 09.2019
Associates Degree - Medical Laboratory Technician
Trillium College
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