Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shaylee Ghaffari

Newmarket,Canada

Summary

A dynamic Sales Associate with over three years of retail experience, starting at age 14, and a proven track record at DeFacto. Soon-to-be 18 and a graduating student from Sir William Mulock Secondary School, I bring strong skills in customer service, relationship building, and sales strategies, consistently driving sales growth and enhancing customer satisfaction. Known for my outgoing personality, problem-solving abilities, and team-oriented mindset, I excel at fostering positive shopping experiences and achieving company goals.

Overview

3
3
years of professional experience

Work History

Cashier

Canadian Tire
04.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Increased sales of promotional items by informing customers about current offers.

SALES ASSOCIATE

OPM SALES
08.2023 - 04.2024
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Engaged with guests to understand and anticipate customer service needs.
  • Provided accurate information about products, prices and availability both in person and over the phone.
  • Encouraged customers to make additional purchases and suggested relevant items.

SALES ASSOCIATE

KOTON
06.2022 - 06.2023
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Cleaned shelves, counters, and tables.
  • Recommended, select, and help locate and obtained merchandise based on customer needs and desires.
  • Prepared sales slips and sales contracts.
  • Bagged and packaged purchases and wrapped gifts.
  • Exchanged merchandise for customers and accepted returns.
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.

SALES ASSOCIATE

DEFACTO
03.2022 - 06.2023
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Engaged with guests to understand and anticipate customer service needs.
  • Encouraged customers to make additional purchases and suggested relevant items.
  • Met merchandising standards by keeping store stocked and products faced.
  • Introduced promotions and sale opportunities, enticing customers.
  • Cultivated relationships with new and existing customers to drive sales.
  • Enticed customers with sales and promotions to boost sales.

Education

High School Diploma -

Sir William Mulock
Newmarket, ON
06-2025

Skills

  • Customer service
  • Time management
  • Reliable and punctual
  • Relationship building
  • Sales strategies
  • Teamwork and collaboration
  • Problem-solving
  • Outgoing personality
  • Product sales
  • Customer assistance
  • Work ethic and integrity
  • Cash handling
  • Time management skills
  • Cash register operation
  • Cash register systems

Languages

Persian - Native
Turkish - Fluent
English - Fluent

Timeline

Cashier

Canadian Tire
04.2025 - Current

SALES ASSOCIATE

OPM SALES
08.2023 - 04.2024

SALES ASSOCIATE

KOTON
06.2022 - 06.2023

SALES ASSOCIATE

DEFACTO
03.2022 - 06.2023

High School Diploma -

Sir William Mulock

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Shaylee Ghaffari