Shaylee Flores
Pickering,ON
Summary
High-energy, collaborative professional with a strong work ethic and excellent multitasking abilities. Skilled in prioritizing tasks to ensure positive guest experiences. Proven strengths in cross-selling and delivering top-notch customer service. Reliable and punctual with a friendly demeanor.
Overview
6
6
years of professional experience
Work History
Sales Associate
Peoples Jewelers
Pickering, Ontario
09.2023 - Current
- Delivered exceptional customer service through greeting and attending to customers' needs.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Ensured store was opened and closed in a timely manner according to company policies.
Legal Assistant
Fred Hawa
Toronto, ON
06.2021 - 05.2022
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
- Handled telephone calls, meeting plans and conference organization requirements.
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
- Organized and prepared case exhibits and evidence for trial.
Tutor
shaylee flores
West Palm Beach , Florida
01.2020 - 06.2020
- Designed comfortable tutoring environment conducive to learning.
- Assisted students in finding useful study methods to enhance academic performance.
- Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
- Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
- Prepared for tutoring appointments by learning about key topics and planning out structured activities.
- Worked closely with students to help develop math and essay writing skills.
- Helped students review and understand previous lessons to make connection with new lesson.
Server
sloans ice cream
West Palm Beach, Florida
12.2018 - 09.2019
- Greeted customers, answered questions and recommended specials to increase profits.
- Responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Recommended, selected, located and obtained products to meet customer needs.
- Maintained cleanliness and presentation of stock room and production floor.
- Maintained work area and kept cash drawer organized.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
- Cleaned and organized utensil area, napkins station and restroom facilities.
- Informed customers about current ice cream flavors, ingredients and nutritional information.
- Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
Education
High School Diploma -
Oxbridge Academy
West Palm Beach, Florida05.2021
Teaching
Trent University
Oshawa, ONSkills
- Order and Request Filing
- Office Management
- Effective Customer Upselling
- Menu Memorization
- Excellent Communication
- Friendly and Outgoing
- Flexible Working Hours
- Proficient in Microsoft and Google
Languages
English
Full Professional
Spanish
Limited
sign language
Professional
Timeline
Sales Associate
Peoples Jewelers
09.2023 - Current
Legal Assistant
Fred Hawa
06.2021 - 05.2022
Tutor
shaylee flores
01.2020 - 06.2020
Server
sloans ice cream
12.2018 - 09.2019
High School Diploma -
Oxbridge Academy
Teaching
Trent University
Similar Profiles
Alejandro RodriguezAlejandro Rodriguez
ASSISTANT STORE MANAGER at Kay Jewelers/Signet JewelersASSISTANT STORE MANAGER at Kay Jewelers/Signet Jewelers
Matt FryeMatt Frye
Sales Manager at Peoples FurnitureSales Manager at Peoples Furniture
Minoli Vimoshini Seneviratne Senanayake J. MudiyanselageMinoli Vimoshini Seneviratne Senanayake J. Mudiyanselage
Temporary Teller & Cashier at Peoples' BankTemporary Teller & Cashier at Peoples' Bank