Shaylee Fields
Medicine Hat,AB
Summary
Highly experienced in customer service known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Lot Attendant
Straightline Volkswagen
02.2023 - Current
- Parked and retrieved cars according to customer needs.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Assisted sales and service staff with moving automobiles to keep operations running smoothly.
- Picked up and delivered customers using dealership vehicles.
- Maintained attractive, tidy parking lot for dealership.
Internet Concierge
Straightline Volkswagen
12.2022 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Created welcoming and comfortable environment for customers
- Maintained accurate and up-to-date records of guest information.
Salesperson
Straightline Volkswagen
06.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Located merchandise across various stores to address customer needs.
Sales Associate
Marshalls TJX Companies
09.2020 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Raymond High School
Raymond, AB06.2020
Skills
- Social Perceptiveness
- Anti-Theft Equipment
- Ticket Administration
- Equipment Inventory Maintenance
- Communications Strategies
- Transaction Processing
- Client Relationships
- Assist Customers
- Fast thinker
- Customer Engagement
Timeline
Lot Attendant
Straightline Volkswagen
02.2023 - Current
Internet Concierge
Straightline Volkswagen
12.2022 - Current
Salesperson
Straightline Volkswagen
06.2022 - Current
Sales Associate
Marshalls TJX Companies
09.2020 - 06.2022
High School Diploma -
Raymond High School