Hi, I’m
Shayla Rae Miller
Langley,BC
Summary
I've enjoyed all of the years working for Saba, I spent a big chunk of my high school years focusing on graduating at a performing arts, school. I started working at the beginning of grade 10. Saba bistro is the only job I’ve had but I have had the privilege of working many positions within this company and have learned many skills along the way. Saba café is their sister restaurant, but I also have the privilege of working at that is where I started as a Busser !
Overview
5
years of professional experience
Work History
Homeless On Hastings
Volunteer
04.2018 - 06.2020
Job overview
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Made and served Sandwiches for those in need.
- Collaborated with local organizations to provide food baskets to families in need.
Saba Cafe & Bistro
Restaurant Busser
Job overview
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Reset and cleaned tables quickly to prepare for new customers.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Trained new staff in bussing and cleaning procedures.
Saba Cafe & Bistro
Cashier
Job overview
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Saba cafe & bistro Langley , Bc
Food Expediter
Job overview
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Served food and beverages promptly with focused attention to customer needs.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Prepared salads, soups and sandwiches for customers.
Saba Cafe & Bistro
Line Cook
02.2019 - Current
Job overview
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Education
Langley Fine Arts SchoolFort Langley, BC
High School Diploma
06.2022
Skills
- Full service prep
- Ingredients Measuring
- Food Presentation Talent
- Full Kitchen set up
- Ability to manage all food running services
- Cleaning and Organization
- Food Preparation
- Salad Preparation
- Customer Service
- Serve Food
- Delivering Orders to Guests
- Meal Preparation
- Time Estimates
- Guest Interaction
- High-Volume Environments
Timeline
Line Cook
Saba Cafe & Bistro
02.2019 - Current
Volunteer
Homeless On Hastings
04.2018 - 06.2020
Langley Fine Arts School
High School Diploma
Restaurant Busser
Saba Cafe & Bistro
Cashier
Saba Cafe & Bistro
Food Expediter
Saba cafe & bistro
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