Shaylah Rigmaiden Anderson
San Leandro
Summary
Dedicated and detail-oriented Administrator with a proven track record of efficiently managing administrative tasks and contributing to the overall smooth operation of office environments. Possessing strong organizational and multitasking abilities, I excel in coordinating office procedures, streamlining workflows, and ensuring optimal efficiency. Adept at handling diverse responsibilities, including managing schedules, coordinating meetings, travel, and demonstrated proficiency in utilizing office software and technology to enhance productivity. Exceptional communication skills, both written and verbal, with a keen focus on fostering positive working relationships and providing excellent customer service. Committed to upholding a professional and welcoming office atmosphere while consistently meeting deadlines and exceeding expectations.
Overview
22
22
years of professional experience
Work History
Administrator
Lawrence Berkeley National Laboratory
02.2009 - Current
- Provide day to day administrative support to Department Heads, Scientist and Research Affiliates
- Assist and train co-workers on current databases
- Email/Calendaring
- Booking Domestic and foreign Travel (Air and Hotel)
- Process Expense Reports
- Processing Events in the Event Database
- Onboarding of new staff
- Site Access
- Coordination of high volume FLEXLAB tours
- Procurement Processing
- Maintaining Multiple Calendars and Schedules
- Process of LBNL reports and publications
- Coordinate and work with outside vendors for special projects
- Deal with confidential and PII material.
- Meet changing demands by recommending improvements to business systems or procedures
- Troubleshot employee concerns and recommended corrective actions to resolve issues
- Conducted regular reviews of operations and identified areas for improvement
- Developed and updated tracking spreadsheets for process monitoring and reporting
Administrative Assistant III
Lawrence Berkeley National Laboratory
02.2009 - 12.2012
- First point of contact for clients in Report Coordination and Archives & Records
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintain records from across the Laboratory
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
University Of California, Berkeley
11.2001 - 02.2009
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Facilitated building utility shutdowns on campus
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed strategies to streamline and improve office procedures.
Shift Leader
Berkeley-Albany YMCA
06.2006 - 03.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
Ph.D. - Psychology
Grand Canyon University
Phoenix, AZ12.2024
Master of Science - Psychology
Grand Canyon University
Phoenix, AZ10.2016
Bachelor of Arts - Psychology
Holy Names University
Oakland, CA05.2012
Skills
- High-Volume Procurement Ordering
- Events Coordination
- Office Administration
- New Hire Onboarding
- Timesheet Processing
- Schedule Coordination
- Travel Coordination Domestic and Foreign
- Work Planning and Prioritization of Tasks
- Decision-Making
Timeline
Administrator
Lawrence Berkeley National Laboratory
02.2009 - Current
Administrative Assistant III
Lawrence Berkeley National Laboratory
02.2009 - 12.2012
Shift Leader
Berkeley-Albany YMCA
06.2006 - 03.2020
Administrative Assistant
University Of California, Berkeley
11.2001 - 02.2009
Ph.D. - Psychology
Grand Canyon University
Master of Science - Psychology
Grand Canyon University
Bachelor of Arts - Psychology
Holy Names University
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