Shayla Wegener
42617 Keith Wilson Road, Chilliwack,BC
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Server
Rivers Resteraunt
Yarrow, BC
07.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Greeted guests and provided menus.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
FOOD RUNNER / EXPO
BOW & STERN
Chilliwack, BC
11.2022 - 08.2024
- Double-checked meals placed in window against customer tickets for accuracy.
- Memorized dining room floor plans and understood seat number system.
- Assisted servers to optimize guest dining experience.
Restaurant Hostess & Expo
Mr. Mikes
Chilliwack, BC
10.2020 - 11.2023
- Greeted guests and sat customers at tables or in waiting areas.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Memorized dining room floor plans and understood seat number system.
- Double-checked meals placed in window against customer tickets for accuracy.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
Student Actress
Dacosta Talent Management
Vancouver, BC
05.2017 - 07.2020
- Attended auditions and casting calls to audition for roles.
- Rehearsed for roles alone and with fellow actors.
- Modelling
- Memorized dance numbers for commercial and Netflix performances.
- Supported main actors and actresses in Netflix productions.
Education
High School Diploma -
Sardis Secondary
Chilliwack, BC06-2023
Skills
- Strong Work Ethic
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Menu Memorization
- Food Inspection
- Dining Customer Service
- Seating Assignment Preparation
Affiliations
- Honors Student
- Pottery
- Cycling
- Ukulele
Personal References
- Mary Urquhart: 604-819-1133
- Sabrina Vandenbrink: 604-316-1517
Timeline
Server
Rivers Resteraunt
07.2023 - Current
FOOD RUNNER / EXPO
BOW & STERN
11.2022 - 08.2024
Restaurant Hostess & Expo
Mr. Mikes
10.2020 - 11.2023
Student Actress
Dacosta Talent Management
05.2017 - 07.2020
High School Diploma -
Sardis Secondary
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