Shayla Oramasionwu
Beausejour,MB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Client Advisor
Royal Bank of Canada, RBC
11.2016 - Current
- Collaborated with team members to develop innovative solutions for complex client needs.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Studied financial documents to identify potential areas needing improvement.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Contributed to company growth by identifying new business opportunities and cross-selling services.
- Sought out appropriate management in more complex financial matters.
- Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
- Identified and pursued new business opportunities, contributing to growth of client base.
- Fostered strong relationships with clients, ensuring satisfaction and retention through regular communication.
Education
High School Diploma -
Edward Schreyer
Beausejour06-2003
Skills
- Client interaction
- Money Handling
- Product Promotion
- Cash Handling
- Relationship Management
- Financial knowledge
- Financial Services
- Customer Engagement
Languages
English
Native or Bilingual
Timeline
Client Advisor
Royal Bank of Canada, RBC
11.2016 - Current
High School Diploma -
Edward Schreyer
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