Shayla Jackson
Sparwood
Summary
Professional with strong background in warehouse operations. Demonstrates reliability and adaptability, consistently meeting and exceeding performance goals. Skilled in inventory management, forklift operation, and safety protocols. Known for effective teamwork and maintaining high standards in fast-paced environments.
Dynamic and detail-oriented professional with experience at H&R Block. Proven ability in materials management and quality control, demonstrating strong time management skills and self-motivation.
Overview
14
14
years of professional experience
Work History
Warehouse Employee
EVR
01.2018 - Current
- Prepared variety of materials for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting to ensure inventory accuracy.
- Stocking/organizing warehouse merchandise efficiently following warehouse procedures.
- Drove forklifts, pallet jacks and other equipment to move materials, as well as, load and offload trucks safely.
- Experienced on electric forklift, counterbalance forklift, rough terrain forklift, and loader.
- Received materials from multiple vendors to fulfill work order needs and aid in mining operations.
- TDG and WHIMIS training.
Tax Preparation Specialist
H&R Block
08.2016 - 12.2017
- Helped businesses achieve compliance with sales and use tax requirements through diligent record keeping and accurate reporting.
- Reviewed client financial documents thoroughly to ensure accuracy and completeness of data input into tax software programs.
- Conducted thorough research on complex tax issues to provide accurate advice and solutions to clients.
- Collaborated effectively with colleagues to optimize workflow and improve overall team performance.
- Assessed client tax situations to determine best filing options.
Hotel Front Desk Clerk
Causeway Bay Hotel & Conference Centre
03.2013 - 07.2015
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
Eyelash Extension Technician
Noir Lash Lounge
06.2011 - 02.2013
- Handled scheduling efficiently, maximizing appointment availability while avoiding overbooking or double-booking situations.
- Increased salon revenue by offering a variety of eyelash extension styles and techniques.
- Maintained a clean and organized work station, ensuring a comfortable and sanitary environment for clients.
- Addressed any client concerns promptly and professionally, ensuring total satisfaction with their eyelash extension experience.
Education
No Degree - 2nd Year Warehouse/Parts Technician
Kwantlen Polytechnic University
Surrey10-2024
High School Diploma -
SSS
Sparwood, BC06-2009
Skills
- Distribution
- Loading and unloading
- Order picking
- Shipping and receiving
- Heavy lifting
- Materials management
- Quality control
- Warehouse tools operation
- Self-motivated and disciplined
- Time management
- Attention to detail
- Warehouse safety
Timeline
Warehouse Employee
EVR
01.2018 - Current
Tax Preparation Specialist
H&R Block
08.2016 - 12.2017
Hotel Front Desk Clerk
Causeway Bay Hotel & Conference Centre
03.2013 - 07.2015
Eyelash Extension Technician
Noir Lash Lounge
06.2011 - 02.2013
No Degree - 2nd Year Warehouse/Parts Technician
Kwantlen Polytechnic University
High School Diploma -
SSS
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