Shayfanise W
Victorville
Summary
Professional with administrative expertise and strong focus on operational efficiency. Skilled in scheduling, document management, and customer service. Team-oriented, adaptable, and results-driven. Known for reliability, effective communication, and problem-solving abilities.
Overview
2026
2026
years of professional experience
Work History
Legal/Office Administrative Assistant
Law Offices of Harold W. Dickens, III
2018 - Current
- Managed office correspondence, ensuring timely communication between clients and staff.
- Coordinated scheduling for attorneys, optimizing calendar management and meeting logistics.
- Maintained client files using legal management software, enhancing document organization and retrieval efficiency.
- Assisted in preparing legal documents, ensuring accuracy and adherence to procedural standards.
Keyholder
DAVIDsTEA
11.2016 - Current
- Opening and closing the store; Count and verify cash drawers; Manage sales floor and employees; Provide individual and team performance feedback to higher managers; Make sure employees receive their scheduled breaks and meet their daily goals; Manage all store events; Provide excellent customer service.
Tea Guide
DAVIDsTEA
08.2015 - 11.2016
- Provide excellent customer service; Guided customers through vast collection of loose leaf teas; Demonstrated proficiency in over 150 different styles of tea; Re-stocked shelves as needed; Kept the store organized through effective merchandising.
Retail Sales Associate
Michaels Arts and Crafts
2012 - 2015
- Delivered exceptional customer service, ensuring positive shopping experiences and fostering brand loyalty.
- Maintained product knowledge to educate customers on tea varieties and brewing techniques.
- Operated point-of-sale system efficiently, processing transactions accurately and quickly.
- Assisted in visual merchandising, enhancing store presentation to attract and engage customers.
Education
Certificate of Achievement - Onsite Immersive Program
Coding Dojo
Burbank, CA10.2016
Certificate of Completion - Legal Studies
CLS By Barbi
Online 01-2021
General Coursework - undefined
El Camino College
Torrance, CA01.2015
No Degree - General Coursework
Santa Monica College
Santa Monica, CA01-2013
Skills
- Document preparation
- Leadership and supervision
- Multitasking and organization
- Scanning and copying
- Customer service
- Administrative support
- Database entry
- Telephone reception
- File management
- Word processing
- Customer engagement
- Payroll
Languages
French
Limited Working
Spanish
Elementary
English
Native or Bilingual
Timeline
Keyholder
DAVIDsTEA
11.2016 - Current
Tea Guide
DAVIDsTEA
08.2015 - 11.2016
General Coursework - undefined
El Camino College
Legal/Office Administrative Assistant
Law Offices of Harold W. Dickens, III
2018 - Current
Retail Sales Associate
Michaels Arts and Crafts
2012 - 2015
Certificate of Achievement - Onsite Immersive Program
Coding Dojo
Certificate of Completion - Legal Studies
CLS By Barbi
No Degree - General Coursework
Santa Monica College