Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Shayel Fisher

Vancouver,BC

Summary

Results-driven and energetic professional with a strong background in customer service, team supervision, and workflow optimization. Adept at problem-solving and supporting both peers and management to create an efficient, collaborative work environment. Known for strong interpersonal skills, a proactive attitude, and a constant drive to improve, and take on new challenges. Experienced in managing teams and maintaining high standards of service and performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Supervisor

Earnest Ice Cream
Vancouver, British Columbia
03.2023 - Current
  • Promotes high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Ensures compliance with health and safety regulations in production area.
  • Provides delegation and direction to subordinates regarding job duties and responsibilities.
  • Trains new employees on best practices for ice cream preparation.
  • Prepares floats and completes cash-outs.

Customer Service Representative

Terra Breads
Vancouver, British Columbia
09.2019 - 04.2023
  • Monitored inventory levels and restocked shelves as needed.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Prepared and served a variety of coffee beverages to customers daily.
  • Completed opening and closing duties such as cleaning the store before leaving each day.

Sales Associate

GAP
Vancouver, British Columbia
08.2018 - 05.2019
  • Supported promotional activities by setting up displays and signage visually appealing.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained a cleanly space

Education

Bachelor of Arts - History

University of British Colombia
Vancouver

Skills

  • Communication skills
  • Critical thinking
  • Client relations
  • Team collaboration
  • Employee training
  • Beverage preparation
  • Excellent memory
  • Opening and closing coordination
  • Problem-solving
  • Quick learner
  • Data interpretation

Languages

English
Native/ Bilingual

Certification

First Aid Certified

Food Safe Certified

References

References available upon request.

Timeline

Supervisor

Earnest Ice Cream
03.2023 - Current

Customer Service Representative

Terra Breads
09.2019 - 04.2023

Sales Associate

GAP
08.2018 - 05.2019

Bachelor of Arts - History

University of British Colombia

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Shayel Fisher