Shaye Filbert
Winnipeg,MB
Summary
Hardworking, with proven relationship-building and time management skills in fast-paced environments. Successful at handling work with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Chiropractic Assistant
Rivergrove Chiropractic
02.2024 - Current
- Opening and closing the office as a keyholder.
- Providing electronic stimulation and ultrasound to patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered phones to respond to customer questions, provide information and schedule appointments.
Summer Day Camp Councilor
East St. Paul
05.2023 - 08.2023
- Supervising groups of up to 10 kids age range 4-13.
- Programming daily activities based on age group.
- Providing lunch and snacks.
Hostess/Expo Service
Tavern United
11.2022 - 06.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Closing duties as required.
- Closing out bills.
- Exclusive service for CN Guests.
Server
Olive Garden
09.2022 - 11.2022
- Greeting and serving guests food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with DASH POS system to place orders, manage bills, and handle complimentary items.
- Trained in food, liquor and wine service
- Closing duties as required
- Cash handling including personal float.
Receptionist
BD Oakes
06.2022 - 09.2022
- Answer and direct all incoming calls for a team of lawyers
- Processed all incoming and outgoing electronic and paper correspondence
- Maintaining private client files
- Daily use of Microsoft Office products.
Sales Associate
True North Sports + Entertainment/ Jets Gear Store Polo Park
01.2020 - 09.2022
- Helped customers find specific products, answered questions and offered product advice
- Operate cash register, collected payments and provided accurate change
- Adhered to company initiatives and achieved established goals
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Built and maintained relationships with peers and upper management to drive team success
- Met merchandise processing standards and maintained organized and accessible work area
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Assisting customers with purchases, always ensure a clean shopping experience, unpacking and merchandising new store arrivals, inventory, and loss prevention.
Education
High School Diploma -
West Kildonan Collegiate
Winnipeg, MB06.2022
Skills
- Food & Beverage service
- Food Handling
- Safe Serving Certificate
- Cash Handling
- Retail Sales
- Merchandising
- Effective written and verbal communication
- Telephone Etiquette
References
References available on request.
Timeline
Chiropractic Assistant
Rivergrove Chiropractic
02.2024 - Current
Summer Day Camp Councilor
East St. Paul
05.2023 - 08.2023
Hostess/Expo Service
Tavern United
11.2022 - 06.2023
Server
Olive Garden
09.2022 - 11.2022
Receptionist
BD Oakes
06.2022 - 09.2022
Sales Associate
True North Sports + Entertainment/ Jets Gear Store Polo Park
01.2020 - 09.2022
High School Diploma -
West Kildonan Collegiate
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