Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Shayanne Rocha

Toronto,ON

Summary

Motivated and dedicated job seeker with a keen eye for detail and a strong desire to secure an entry-level position. Committed to contributing to the success of the team and helping achieve company goals. Known for exceptional organizational skills, thrives in managing multiple priorities while maintaining a positive attitude. Always willing to go the extra mile and take on additional responsibilities to ensure the team's success.

Overview

8
8
years of professional experience

Work History

Landscape Foreman

Aden Earthworks
09.2017 - 12.2023
  • Built relationships with property owners and management
  • Communicated regularly with management and properties
  • Ensured quality timely work on every site
  • Maintained numerous sites on weekly basis i.e.; cutting grass, trimming hedge and bushes, plucked weeds from garden beds etc.
  • Gained knowledge on outdoor plants, garden tools and different materials
  • Used gas powered equipment i.e., trimmer, blower, tiller, hedger ,riding mower, push mower etc.
  • Installed sod, flowers, small trees, shrubs and bushes
  • Made garden beds, laid fresh mulch
  • Worked year round assisting with spring/fall cleanups i.e.; pruning plants for growth in new season, leaf clean ups, garbage pick etc.
  • Drove company truck and ran crew of 2-3 people
  • Trained new/learning employees
  • Worked and ran crew in winter season i.e., shoveling snow, salting walk ways and ensuring buildings had salt onsite.

Cashier/Customer Service

McDonald's Restaurant
12.2016 - 02.2017
  • Served customer orders in timely manner
  • Ensured every order was complete and packaged correctly
  • Maintained clean and tidy work area
  • Cleaned lobby and bathrooms of establishment i.e.; sweep, mop, sanitize tables, wipe hard surfaces etc.
  • Ensured drinking station was clean, stocked and working properly
  • Greeted and interacted with customers in dinning lobby
  • Ensured POS was was accurate and within margin
  • On occasion make food and McCafe hot drinks.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Sales Associate

Forever 21
02.2016 - 05.2016
  • Maintained organized shopping area for customers i.e.; hanging up clothing, folding items on display etc.
  • Assisted customers with purchases
  • Gave fashion advice upon request
  • Organized and sorted customer returns/exchanges
  • Followed guidelines to maximize company sales i.e.: up selling, notifying customers of current sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

High school -

West End Alternative School
Toronto, ON

High school -

Runnymede CI
Toronto, ON

Diploma - Graphics Web Design And Web Development

Canadian College Of Business, Science & Technology
Scarbrough
01.2025

Skills

  • Team Collaboration
  • Project Management
  • Strong Work Ethic
  • Customer Service
  • Time management skills
  • Problem-Solving
  • Professional
  • Adaptable and Flexible
  • Creative Thinking
  • Attention to Detail

Websites

Languages

English

Timeline

Landscape Foreman

Aden Earthworks
09.2017 - 12.2023

Cashier/Customer Service

McDonald's Restaurant
12.2016 - 02.2017

Sales Associate

Forever 21
02.2016 - 05.2016

High school -

West End Alternative School

High school -

Runnymede CI

Diploma - Graphics Web Design And Web Development

Canadian College Of Business, Science & Technology

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Shayanne Rocha