Shayana Dhall
Edmonton,AB
Summary
Excellent written and verbal communication skills, Strong interpersonal, problem solving and organizational skills Ability to interact effectively with people of different cultural and ethnic backgrounds Ability to work in a team environment as well as independently Quick learner and punctual.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Safeway
Edmonton, Alberta
07.2022 - Current
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reviewed sales and gross profit report to assess company efficiency.
- Developed strategy to increase sales and drive profits.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
Restaurant Manager
McDonald's
Edmonton, AB
10.2017 - 07.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully trained and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Supervising 45-50 staff members
Cashier
GSA, Petro Canada
09.2016 - 09.2017
- Great customer with a great smile
- Doing Weekly counts and month ends, Handling of daily sales in cash and charge
- Provided Customer Service with a smile
- Balanced out sales at end of each work shift
- Maintained several aspects of job details with accuracy
Customer Service
R&S Computers
07.2016 - 08.2016
- Updating windows and post installation configuration
- Installing software (various types)
- Greeting customers and providing assistance with their problems
- Customer Service
Education
Graduate Diploma - Computer Engineering Technician
Northern College At Pures
Scarborough04.2017
High School Diploma -
Paradise Public School
Skills
- Leadership skills
- Communication skills, Fluent in English,Punjabi or Hindi
- Great management and organization skills
- Technical Proficiency
- Overseeing Employees
- Payroll Preparation
- Team Motivation
- Sales and Marketing
- Hiring and Training
Timeline
Assistant Manager
Safeway
07.2022 - Current
Restaurant Manager
McDonald's
10.2017 - 07.2022
Cashier
GSA, Petro Canada
09.2016 - 09.2017
Customer Service
R&S Computers
07.2016 - 08.2016
Graduate Diploma - Computer Engineering Technician
Northern College At Pures
High School Diploma -
Paradise Public School
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