Shayan Nemat-Saberi
North Vancouver
Summary
Experienced with client coordination, task management, and digital organization. Utilizes advanced scheduling systems and communication tools to streamline workflows. Knowledge of virtual collaboration platforms and maintaining client confidentiality.
Professional administrative specialist ready to enhance operational efficiency and client satisfaction. Proven track record in managing schedules, organizing digital files, and handling customer inquiries with precision. Known for collaboration, reliability, and flexibility in dynamic environments, with expertise in time management and communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Virtual Executive Assistant
Indeed
01.2020 - 03.2023
- Liaised effectively between executives and other departments or external contacts for successful collaboration.
- Improved efficiency of administrative tasks by implementing organizational systems and automating processes.
- Expedited resolution of issues arising from daily operational activities with prompt attention to detail.
- Maintained a professional online presence for executives by managing social media accounts and email correspondence.
Education
High School Diploma -
Handsworth Secondary School
North Vancouver, BC06-2020
Skills
- Proficient in tools like Microsoft Office, Google Workspace, and project management software (eg, Asana, Trello)
- Excellent verbal and written communication
- Strong organizational and time-management abilities
- Experienced with social media management and content scheduling
- Familiar with customer support platforms like Zendesk, Slack, and email management systems
- Basic knowledge of bookkeeping tools like QuickBooks or FreshBooks
- Ability to multitask and work independently
Languages
English
Native or Bilingual
Certification
- Certified Business Office Manager (CBOM) - International Certification & Training Center.
- Organizational Management Certificate - American Management Association (AMA).
- Professional Telephone Skills Certification – Customer Service Training Institute.
- Data Entry Operator Certification – National Career Certifications Board.
Timeline
Virtual Executive Assistant
Indeed
01.2020 - 03.2023
- Certified Business Office Manager (CBOM) - International Certification & Training Center.
- Organizational Management Certificate - American Management Association (AMA).
- Professional Telephone Skills Certification – Customer Service Training Institute.
- Data Entry Operator Certification – National Career Certifications Board.
High School Diploma -
Handsworth Secondary School
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