SHAYA CAMERON
TORONTO,CANADA
Summary
Emergency Room Nurse with extensive experience at Cortellucci Vaughan Hospital, excelling in crisis management and patient advocacy. Streamlined patient throughput, significantly reducing wait times while maintaining safety protocols. Skilled in fostering team collaboration and delivering compassionate care, enhancing patient outcomes and satisfaction.
Overview
14
14
years of professional experience
Work History
EMERGENCY ROOM NURSE
Cortellucci Vaughan Hospital
Vaughan
06.2024 - Current
- Applied knowledge of the nursing process within scope of practice to coordinate emergency care, improving patient outcomes with rapid response and critical decision-making.
- Enhance patient throughput, reducing wait times and increasing satisfaction scores.
- Utilize advanced medical equipment, ensuring accurate diagnostics and effective treatment.
- Collaborated effectively with the multi-disciplinary team to implement care plans, ensuring timely interventions and improved patient outcomes.
- Ensured practice was consistent with professional standards by strictly implementing safety protocols, minimizing incidents and promoting a secure healthcare setting.
- Provided compassionate patient care in high-pressure situations, fostering trust and comfort during critical moments.
- Monitored patient conditions meticulously and identified abnormal or unusual patient responses, enabling prompt actions that prevented deterioration and ensured safety.
- Maintained accurate patient records and documentation, supporting compliance and facilitating effective communication among care teams.
- Streamlined emergency protocols to enhance patient throughput, achieving noticeable gains in satisfaction scores and reducing wait times.
- Coordinated emergency care to enhance patient outcomes, achieving measurable improvements in response times and overall satisfaction.
DINING ROOM SERVER
The Keg Steakhouse&Bar
Toronto
05.2024 - Current
- Provided client service oriented experiences with efficiency, fostering repeat patronage and promoting positive reviews.
- Exercised initiative and good judgment with the ability to multi-task by managing multiple tables and ensuring timely service.
- Utilized effective communication skills to resolve guest concerns swiftly and maintain a professional and courteous manner.
- Collaborate with kitchen staff to deliver orders accurately and promptly.
- Upsell menu items, contributing to increased revenue and customer satisfaction.
- Consistently produced high quality work by managing table turnover efficiently, meeting deadlines and contributing to increased customer satisfaction.
LEAD EXPEDITER
The Keg Steakhouse&Bar
Toronto
07.2017 - Current
- Fostered a team collaboration environment by mentoring new staff, enhancing productivity and adherence to standards of service.
- Monitored order flow and identified bottlenecks, implementing solutions that reduced wait times and increased table turnover rates.
LEAD HOSTESS
The Keg Steakhouse&Bar
Brampton
02.2012 - 07.2017
- Applied team leadership skills to ensure seamless guest experiences, fostering collaboration and enhancing service quality across the dining room.
- Optimized seating arrangements based on guest flow analysis, significantly increasing table turnover and contributing to elevated revenue.
Education
DIPLOMA - PRACTICAL NURSING
Centennial College
Toronto04.2022
Skills
- Patient advocacy and care
- Crisis management and response
- Time management and optimization
- Team leadership and collaboration
- Health education and promotion
- Quality assurance and compliance
- Emergency response protocols
- Documentation management and clinical records
- Safety protocols and risk assessment
- Customer engagement and satisfaction
- Patient monitoring and assessment
- Stress management techniques
- Interpersonal communication skills
- Compassionate care practices
- Problem solving strategies
- Critical thinking in healthcare
- Patient safety initiatives
- Nurse education and training
- Cultural competence in care delivery
- Behavioral assessment methodologies
- Healthcare technology utilization
Licenses Certificates
- Nursing, Current registration with the College of Nurses of Ontario as a Registered Practical Nurse (General Class Registration, 2026)
- Basic Life Support (B.C.L.S.), Current Basic Cardiac Life Support (B.C.L.S.) certification (CPR & AED, Expires 04/01/26)
Clinical Experience
- Gained clinical experience with Oncology patients as well as in a medicine overflow unit, applicable to adult acute care medicine patients
- Monitored and cared for up to 3 patients by the end of the semester with strong recognition from clinical instructor on performance, demonstrating a commitment to quality of nursing and patient care
- Practiced safe administration of medication (subcutaneous, intramuscular, and IV bag) in accordance with CNO professional standards
- Collaborated effectively as a member of the multi-disciplinary team, providing PEG tube feedings and medication under supervision of a primary nurse
- Independently applied the nursing process by documenting vitals, head-to-toe assessments, and overall care on Meditech software
- Utilized experience related to wound care on foot and umbilicus areas.
- Assisted nurses and patients with transferring, lifting, and mobility, adhering to patient safety protocols.
- Aided in personal patient care such as bathing, brief change, oral hygiene, shaving, and hair care.
- Facilitated patient education on diagnoses and related interventions.
- Performed and assisted primary nurses with collection and testing related to COVID and MRSA.
Timeline
EMERGENCY ROOM NURSE
Cortellucci Vaughan Hospital
06.2024 - Current
DINING ROOM SERVER
The Keg Steakhouse&Bar
05.2024 - Current
LEAD EXPEDITER
The Keg Steakhouse&Bar
07.2017 - Current
LEAD HOSTESS
The Keg Steakhouse&Bar
02.2012 - 07.2017
DIPLOMA - PRACTICAL NURSING
Centennial College