Summary
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Shayla (Shay) Smith

St. Catharines,ON

Summary

Dynamic Sales Associate with a proven track record at Roots, excelling in customer service and problem-solving. Recognized for enhancing store appeal and fostering customer loyalty through effective communication and teamwork. Skilled in cash handling and maintaining a pristine shopping environment, contributing to a positive customer experience. Seeking to transition into new field, bringing strong foundation in teamwork and communication.

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Work History

Sales Associate

Roots
06.2023 - 10.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Education

High School Diploma -

Peel Virtual Secondary School
Brampton, ON
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Workplace cleanliness
  • Packaging operations
  • General housekeeping

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Sales Associate

Roots
06.2023 - 10.2023

High School Diploma -

Peel Virtual Secondary School
Shayla (Shay) Smith