SHAY MACHADO
Murrieta
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Temecula Valley OB/GYN
09.2024 - 12.2024
- Assisted physicians with examinations and procedures, enhancing workflow efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Collected specimen samples from patient's per doctor's orders for laboratory pick up.
- Created lab orders for patient's at physician's request, if further testing is needed.
- Non Stress Test's assistance for high risk pregnant patients.
Medical Assistant
Temecula Valley Cardiology
08.2021 - 08.2024
- Administered patient care, ensuring comfort and addressing concerns effectively.
- Perform Vitals, ECG's. assist in scheduling doctor's CTA's, DCCV's and CATH procedures.
- Refill prescriptions and complete Prior Authorizations if necessary.
- Triage calls, report to Doctor On Call.
- Device Clinic, assist in data collections for LINQ's, PACEMAKER's and ICD's. (Medtronic, St. Jude, Boston Scientific & Biotronik)
- Took phone calls, voicemails and fax.
- Stocked supplies and instruments for examination rooms.
- Managed patient records using electronic health record systems, maintaining data accuracy.
- Educated patients on treatment plans and medication, fostering adherence to protocols.
- Coordinated scheduling of appointments and follow-ups, optimizing clinic operations.
Patient Care Coordinator
Advanced Metabolic Care & Research
01.2021 - 07.2021
- Per Patient Care Coordinator, we were assigned 3 clinicians each. Our duty was to monitor and maintain each clinician's schedule.
- That is to fill empty appointment slots, reschedule or move patient's if doctor was out of the office.
- Also to verify insurance when signing up new patients to the facility.
- Take phone calls and voicemails. Take messages for both medical assistants and clinicians
- Coordinated communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
Clinical Medical Assistant Extern
Oasis MD
05.2020 - 06.2020
- Completed 160 hour Medical Assisting externship in both front and back office. Duties included:
- Scheduling appointments, collecting payments, and verifying patient insurance
- Authorizations for surgeries
- Collecting eligibility and benefits for outpatient surgeries
- Recording vital signs
- Preparing exam rooms
- Suture and staple removals
- Assisted doctor with injections
- Explained treatment procedures, medications, diets, or physicians' instructions to patients.
Instructional Aide
Teri Inc.
10.2019 - 06.2020
- Instructional aide specializing in Special Education. Duties included:
- Supervised students and maintained security throughout school buildings and on field trips.
- Tutored and supported students individually and in groups of up to four by reteaching and reviewing lesson concepts.
- Provided classroom support throughout planned instruction and individual lessons.
Direct Support Professional
Stepping Stone Resources
10.2018 - 10.2019
- Worked as a Direct Support Professional in assisting individuals with a disability in their day-to-day activities.
Customer Service Representative
DeAnza Termite Co.
06.2018 - 08.2018
- Answering Phones
- Recording Messages and Voicemails
- Appointment Scheduling
- Filing and Data Entry
- Temporary Position
Certified Nursing Assistant
RISE Services
04.2016 - 05.2018
- Assisted clients in their daily activities including housekeeping, bathing, changing, and feeding
Paraprofessional / Substitute Teacher
Harvest Preparatory Academy
01.2016 - 05.2018
- Worked as a Paraprofessional specializing in Special Education and a Substitute Teacher at a charter school. Responsibilities included:
- Substitute Teaching Grades 1-12
- Working Hand-in-Hand with Students in General Education Classrooms
- Data Collection for Student IEPs
- Assisted Students in Achieving Goals
Certified Nursing Assistant
Life Care Center of Waynesville
09.2015 - 12.2015
- Assisted Clients in Daily Life Activities
- Data Entry for Clients
- Maintained Clean Facilities for Clients
- Cleaned Wounds and Administered Medication
Education
Certification - Clinical Medical Assisting
High Desert Medical College
Temecula, CA06.2020
Associate in Science (A.S.) - Early Childhood Special Education
Northern Arizona University
Flagstaff, AZ05.2018
CNA - undefined
Waynesville Career College
Waynesville, MO11.2015
GED - undefined
Arizona Western College
Yuma, AZ09.2011
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Patient care coordination
- Sterilization techniques
- First aid
- Medical supply inventory
- Medical office administration
- Hospice care
- ECG/EKG
- PACEMAKER/ICD
- Prior Authorizations
- Chart billing
- Multitasking and organization
- Triage assessment
- Basic life support
- Verbal and written communication
- Team collaboration
- Telephone etiquette
- Blood pressure measurement
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
Temecula Valley OB/GYN
09.2024 - 12.2024
Medical Assistant
Temecula Valley Cardiology
08.2021 - 08.2024
Patient Care Coordinator
Advanced Metabolic Care & Research
01.2021 - 07.2021
Clinical Medical Assistant Extern
Oasis MD
05.2020 - 06.2020
Instructional Aide
Teri Inc.
10.2019 - 06.2020
Direct Support Professional
Stepping Stone Resources
10.2018 - 10.2019
Customer Service Representative
DeAnza Termite Co.
06.2018 - 08.2018
Certified Nursing Assistant
RISE Services
04.2016 - 05.2018
Paraprofessional / Substitute Teacher
Harvest Preparatory Academy
01.2016 - 05.2018
Certified Nursing Assistant
Life Care Center of Waynesville
09.2015 - 12.2015
Associate in Science (A.S.) - Early Childhood Special Education
Northern Arizona University
CNA - undefined
Waynesville Career College
GED - undefined
Arizona Western College
Certification - Clinical Medical Assisting
High Desert Medical College
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