Summary
Overview
Work History
Education
Skills
Education Certifications
Timeline
Generic

Shay Jordan

Delta,B.C

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Self Employed

01.2021 - Current

General Manager

Big Kahuna Dog
08.2020 - 02.2021
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Formulated policies and procedures to streamline operations.

Office Manager/Human Resources Manager

Hydra Energy Corp
03.2017 - 05.2020
  • Organized office operations Managed accounts payable as well as human resources
  • Maintained computer and physical filing systems.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Sales Manager

Sepro Mineral Systems
09.2011 - 03.2015
  • Managed a team, built client relationships & set and met revenue targets
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

Education

Human Resource Management

Simon Fraser University
Burnaby, BC
09.2020

Accounting

Douglas College
New Westminster, BC
08.2019

Management

Dale Carnegie
Vancouver
04.2014

High School Diploma -

London Secondary School
Delta, BC
06.2003

Skills

  • Excellent Communication Skills
  • Able to maintain a calm & proactive attitude in any situation
  • Knowledge in computer programs such as Word, Excel, BambooHR, Sage & many POS systems
  • Supervision and leadership
  • Word, Excel, Bamboo, Google sheets and Sage Software Proficiency

Education Certifications

  • Graduated Grade 12 from London Secondary, 2003
  • Dale Carnegie, 2014
  • Accounting 1 & 2- Douglas College, 2019
  • Human Resources Management Course - SFU, 2020
  • Standard First Aid & CPR C/AED, Sept 2022


Timeline

Self Employed

01.2021 - Current

General Manager

Big Kahuna Dog
08.2020 - 02.2021

Office Manager/Human Resources Manager

Hydra Energy Corp
03.2017 - 05.2020

Sales Manager

Sepro Mineral Systems
09.2011 - 03.2015

Human Resource Management

Simon Fraser University

Accounting

Douglas College

Management

Dale Carnegie

High School Diploma -

London Secondary School

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Shay Jordan