Summary
Overview
Work History
Education
Skills
Certification
Community Service & Volunteer Work
Timeline
Generic

Shay Hollowell

Edmonton,AB

Summary

Dynamic professional with a strong foundation in criminology, recognized for exceptional communication and teamwork skills. Proven ability to deliver outstanding customer service while employing effective law enforcement strategies. Dedicated to driving positive outcomes through proactive engagement and adaptability.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Student Position

Exam Proctor
Edmonton, Alberta
09.2024 - Current
  • Lecture sizes vary from 30 to 200 students.
  • Help instructors by passing out exam booklets and attendance sheets.
  • Monitor students to prevent cheating.
  • Part-time position at the University of Alberta.

Student Position

Judicial Clerk
Edmonton, Alberta
06.2023 - Current
  • Perform courtroom duties, including but not limited to calling the court to order, swearing in witnesses, and recording proceedings.
  • Practice important security measures, and attention to detail.
  • Communicating efficiently while being in stressful situations.
  • Public inquiry email, answering approximately 100 emails each day.
  • Part-time position during the school year and full-time in the summer.

Summer Student

West Fraser Plywood
Quesnel, British Columbia
04.2022 - 08.2022
  • Production shift work.
  • Fast and physically demanding work environment.
  • Emphasized the importance of working safely.

GM Department

Extra Foods
Quesnel, British Columbia
02.2021 - 08.2021
  • Facing shelves, putting out the latest product.
  • Price checks/changes.
  • Help customers locate items.
  • Making sure the floor was safe, and clean.

Crew Trainer

McDonald's
Quesnel, British Columbia
04.2018 - 02.2021
  • Taking orders, bagging food, and managing the cash register in a fast-paced environment.
  • Cleaning and upkeep of the workspace and facilities.
  • Customer service and satisfaction.
  • Promoted to crew trainer, responsible for training new hires.

Education

Undergraduate - Bachelor of Arts in Criminology

University of Alberta
Edmonton, Alberta
04-2025

Skills

  • Team player
  • Critical thinking
  • Time management
  • Courtroom etiquette
  • Fast learner
  • Conflict Resolution
  • Flexible worker
  • Professionalism
  • Attention to detail
  • Positive attitude
  • Punctual and reliable
  • Ethics and integrity

Certification

Standard/Intermediate First Aid, CPR-C, and AED, Canadian Red Cross.

Community Service & Volunteer Work

  • Big Brothers Big Sisters, Quesnel, British Columbia, 04/01/19, 06/30/19, Once a week I would spend time with a little buddy. We would play games, read books, complete homework, and make crafts.
  • Ringette, Quesnel, British Columbia, 01/01/18, 12/31/23, I would plan and organize practices. This required me to maintain a safe environment for everyone while on the ice.
  • Santa's Anonymous, Edmonton, Alberta, 12/01/22, 12/01/23, 12/01/24, We worked in groups to package gift bags for children. Then we would deliver the gift bags to the drop off locations around the city.
  • Youth Restorative Action Project, Edmonton, Alberta, 09/01/23, 12/31/23, I worked with young people involved in the justice system. The project uses a restorative justice approach to crime. Which involves the victim(s) and the young people. This gave them a chance to right their wrongs and offered the victims a role in the process.

Timeline

Student Position

Exam Proctor
09.2024 - Current

Student Position

Judicial Clerk
06.2023 - Current

Summer Student

West Fraser Plywood
04.2022 - 08.2022

GM Department

Extra Foods
02.2021 - 08.2021

Crew Trainer

McDonald's
04.2018 - 02.2021

Undergraduate - Bachelor of Arts in Criminology

University of Alberta
Shay Hollowell