Over 4 years of hands-on experience in administrative and clerical roles across office, school, and customer service settings.
Proficient in managing scheduling, file organization, document drafting, and internal communications.
Able to independently prepare professional documents, promotional materials, meeting notes, and reports.
Strong interpersonal skills with a customer-focused mindset; experienced in front desk reception and visitor coordination.
Detail-oriented and dependable, capable of multitasking and meeting deadlines in a fast-paced environment Skilled in classroom management, individualized instruction, and culturally responsive teaching.
Fluent in English and Cantonese; proficient in Mandarin.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
WD SWIM MARKHAM
Markham, Canada
08.2023 - 04.2025
Assisted management with day-to-day office operations and internal coordination.
Researched and arranged company events and seasonal activities.
Provided front desk and administrative support, including scheduling, registration, and data entry.
Coordinated class timetables and assisted with seasonal program planning and event logistics.
Responded to phone and email inquiries from parents and clients in a timely, professional manner.
Teacher
HKSYC&IA CHAN NAM CHONG MEMORIAL COLLEGE
Hong Kong
08.2022 - 08.2023
Taught Chinese Language and History (F.1, F.3, F.5); adapted for SEN students.
Designed support strategies for diverse learning needs.
Coordinated with parents and support staff to review student progress.
Led academic and extracurricular programs to boost engagement.
0.4 Teacher + 0.6 Teaching Assistant
MARYKNOLL SECONDARY SCHOOL
Hong Kong
08.2021 - 07.2022
Taught Chinese in SEN small-group settings.
Supported learning plans through tailored activities.
Monitored and evaluated activities to ensure alignment with students’ learning objectives.
Executive Assistant II
HOSPITAL AUTHORITY ... REHABILITATION CENTRE
Hong Kong
03.2021 - 06.2021
Provided administrative and clerical support to the HCE Office to ensure smooth daily operations.
Performed additional duties as assigned by supervisors.
Handled phone calls and emails, delivering clear and effective communication both verbally and in writing.
Efficiently managed and coordinated tasks, including welcoming guests, processing mail and documents, and scheduling appointments.
Administrative Assistant
CCC WANCHAI CHURCH KEI TO PRIMARY SCHOOL
Hong Kong
03.2020 - 03.2021
Prepared official documents, maintained records, and handled data entry with accuracy.
Drafted notices and responded to parent and student enquiries.
Managed front-desk duties and external communications.
Coordinated with staff and external parties to support SEN arrangements.
Education
BACHELOR OF ARTS - CHINESE
Lingnan University
08.2019
ASSOCIATE DEGREE - APPLIED CHINESE STUDIES
Community College of City University
08.2017
HONG KONG DIPLOMA OF SECONDARY EDUCATION EXAMINATION -
Maryknoll Secondary School
05.2015
Skills
Microsoft Office
Front desk management
Social media management
Document management
School records management
Customer relations
Verbal communication
Written communication
Educational content creation
Photoshop & Canva
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Administrative Assistant
WD SWIM MARKHAM
08.2023 - 04.2025
Teacher
HKSYC&IA CHAN NAM CHONG MEMORIAL COLLEGE
08.2022 - 08.2023
0.4 Teacher + 0.6 Teaching Assistant
MARYKNOLL SECONDARY SCHOOL
08.2021 - 07.2022
Executive Assistant II
HOSPITAL AUTHORITY ... REHABILITATION CENTRE
03.2021 - 06.2021
Administrative Assistant
CCC WANCHAI CHURCH KEI TO PRIMARY SCHOOL
03.2020 - 03.2021
BACHELOR OF ARTS - CHINESE
Lingnan University
ASSOCIATE DEGREE - APPLIED CHINESE STUDIES
Community College of City University
HONG KONG DIPLOMA OF SECONDARY EDUCATION EXAMINATION -