Hi, I’m
Shawnna Owl-Pahpasay
Kingston,ON
Summary
Dedicated professional with a strong background in customer service at No Frills Grocery and Tim Hortons. Proven ability to enhance customer experiences through clear communication and exceptional patience. Skilled in cash handling and multitasking, consistently ensuring efficient operations during peak hours while maintaining a clean and organized environment. Consistently proven to work well under pressure. Picks up on new tasks fast.
Overview
4
years of professional experience
1
Certification
Work History
No Frills Grocery
Cashier
04.2025 - Current
Job overview
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer through diligent counting and reconciliation.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
Tim Hortons
Server/Team Member
10.2021 - 11.2023
Job overview
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Learned menu offerings and daily specials to effectively communicate options to patrons.
- Supported cash handling processes by accurately processing customer transactions and payments.
- Adapted quickly to fast-paced environment, ensuring efficiency during peak service hours.
Education
St. Lawrence CollegeKingston, ON
from Practical Nursing
2024
Bayridge Secondary School Kingston, ON
Highschool Diploma
06.2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Order taking
- Multitasking and organization
- Clear communication
Languages
English
Native or Bilingual
Certification
Smart Serve
Standard First Aid BLS (HCP) CPR + AED
Timeline
Cashier
No Frills Grocery
04.2025 - Current
Server/Team Member
Tim Hortons
10.2021 - 11.2023
St. Lawrence College
from Practical Nursing
Bayridge Secondary School
Highschool Diploma
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