Shawnna Owl-Pahpasay
Kingston,ON
Summary
Highly efficient team worker, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
Tim Hortons Cafe & Bake Shop
10.2021 - 08.2023
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Education
High School Diploma -
Bayridge Secondary School
KingstonPractical Nurse
St. Lawrence College
NoneSkills
- Strong teamwork
- Multitasking and organization
- Team collaboration
- Hospitality service expertise
- Cash handling
- Customer service
- Professional appearance
- Task prioritization
Languages
English
Native or Bilingual
Timeline
Restaurant Team Member
Tim Hortons Cafe & Bake Shop
10.2021 - 08.2023
High School Diploma -
Bayridge Secondary School
Practical Nurse
St. Lawrence College
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