Shawnna Hunter
Etobicoke,Ontario
Summary
Dedicated Social Service Worker and Educator professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Program Manager
Wanasah: Mental Health Services for Black Youth
10.2023 - 09.2024
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Mental Health Worker Liaison
YMCA of Oakville
11.2022 - 09.2023
- Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
- Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
- Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
- Built partnerships with community agencies and service providers to remove access gaps.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Mental Health Case Manager
Wanasah: Mental Health Services for Black Youth
09.2022 - 09.2023
- Addressed clients' psychosocial needs by referring them to appropriate resources and services.
- Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.
- Maintained open lines of communication with other healthcare professionals involved in client's care plan, ensuring a comprehensive and holistic approach to treatment.
- Assisted clients in crisis situations by providing immediate support and coordinating necessary services.
- Managed caseloads effectively, prioritizing urgent cases and ensuring timely followups.
- Collaborated with community organizations to enhance available mental health resources for clients in need.
- Maintained accurate case records, ensuring confidentiality and compliance with relevant regulations.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
Settlement Caseworker
Elizabeth Fry Society
06.2022 - 09.2022
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Facilitated client support groups to provide resources and assistance.
- Provided crisis intervention and case management services to child, family and legal guardians.
- Assisted clients in preparing applications for social security benefits, housing and assistance programs.
Research Assistant
Centre for Elder Research, Sheridan College
09.2021 - 05.2022
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Participated in lab meetings and project presentations.
Education
Diploma - Social Service Worker
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON06.2022
Master of Science - Applied Psychology in Mental Health
University of Liverpool
Liverpool, United Kingdom07.2015
Bachelors - Education
Mount Saint Vincent University
Halifax, NS10.2005
Advanced Diploma - Elementary Education
College of Agriculture, Science And Education
Port Antonio, Portland06.2002
Skills
- Problem-Solving
- Crisis Intervention Techniques
- Psychoeducation
- Intake assessments
- Detail Oriented
- Team Leadership
- Training and Development
- Interpersonal Skills
- Relationship Building
- Community Outreach
- Skilled in intake interviewing
- Time Management
Accomplishments
- Planned, developed, and executed a six-session workshop among middle school students with a clinical team.
- Successfully coordinated a youth program to engage youth and reduce conflicts within the community through youth ministry.
- Organized workshops and seminars for women in university that focused on personal and professional development, health, and fitness.
- Published dissertation on "The Psychosocial Impact of Mobile Social Networking Among Young Adults in Jamaica" Inderscience Publisher Journal
Languages
Japanese
Elementary
Affiliations
- Gerstein Crisis Centre, Board Member, Toronto, Ontario
- Co-founder of Serenity in Sisterhood, Sendai City, Japan
- School Magazine Club Director, Kingston, Jamaica
Certification
- Certificate in School Management and Leadership (CSML),
Harvard Business School Online, 2020
- Certificate in Cognitive Behavioural Therapy,
Institute of Counselling in Association with South Wales, 2019
- Teaching English as a Foreign Language
International TEFL and TESOL Training, 2015 - 2016
- DBT Skills for Adolescents and Families
Psychwire, 2023
Timeline
Program Manager
Wanasah: Mental Health Services for Black Youth
10.2023 - 09.2024
Mental Health Worker Liaison
YMCA of Oakville
11.2022 - 09.2023
Mental Health Case Manager
Wanasah: Mental Health Services for Black Youth
09.2022 - 09.2023
Settlement Caseworker
Elizabeth Fry Society
06.2022 - 09.2022
Research Assistant
Centre for Elder Research, Sheridan College
09.2021 - 05.2022
Diploma - Social Service Worker
Sheridan College Institute of Technology And Advanced Learning
Master of Science - Applied Psychology in Mental Health
University of Liverpool
Bachelors - Education
Mount Saint Vincent University
Advanced Diploma - Elementary Education
College of Agriculture, Science And Education
- Certificate in School Management and Leadership (CSML),
Harvard Business School Online, 2020
- Certificate in Cognitive Behavioural Therapy,
Institute of Counselling in Association with South Wales, 2019
- Teaching English as a Foreign Language
International TEFL and TESOL Training, 2015 - 2016
- DBT Skills for Adolescents and Families
Psychwire, 2023
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