Shawnna Hoover
Prince George
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
BC Government Liquor Store
07.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies.
- Built relationships with customers to encourage repeat business.
- Seasonal
Registration Clerk
Canada Post
01.2022 - 11.2022
- Processed and organized incoming mail for distribution to appropriate departments.
- Labeled packages with clear, correct information to reduce mailing errors.
- Tracked outgoing mail to provide accurate customer updates
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used automated mail processing equipment to sort and collate mail.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Updated mailing lists with current addresses and contact information for smooth customer communications.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Advised on post office services such as collection times, delivery options and product prices.
- Created and distributed shipment invoices to maintain accurate account balances.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
- Operated postal machines, including postage meters and mail processing machines.
- Coordinated mail delivery, pick-up and tracking for smooth dispatch operations.
- Checked parcels were securely sealed to eliminate losses.
Education
High School Diploma -
Prince George Secondary School
Prince George, BC05-1999
Skills
- Exceptional Customer Service
- Teamwork and Collaboration
- Relationship Building
- Reliable and Punctual
- Time Management
- Problem-Solving Skills
Languages
English
Timeline
Sales Associate
BC Government Liquor Store
07.2024 - 01.2025
Registration Clerk
Canada Post
01.2022 - 11.2022
High School Diploma -
Prince George Secondary School
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