Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shawn Maverick Javier

Lethbridge,AB

Summary

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

3
3
years of professional experience

Work History

Prep Cook/Cashier

Barburrito
05.2025 - 07.2025
  • Prepared ingredients for daily menu items, ensuring freshness and quality.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
  • Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.

Server/Bartender

Banff Lodging
12.2022 - 07.2025
  • Provided exceptional customer service by promptly addressing guest inquiries and concerns.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Engaged with guests to create a welcoming atmosphere, fostering repeat business opportunities.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Checked guests' identification before serving alcoholic beverages.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Guest Experience Specialist

Rocky Mountaineer - World's Leading Luxury Train
04.2023 - 10.2024
  • Enhanced guest satisfaction through personalized service and attention to detail.
  • Resolved guest inquiries and complaints promptly, ensuring a positive experience.
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Consistently delivered exceptional customer service, resulting in increased positive feedback and return visits.
  • Created welcoming and comfortable environment for guests.

Pastry Cook/ Cashier

Beavertails
11.2022 - 01.2024
  • Managed inventory levels, ordering supplies to maintain freshness and reduce waste.
  • Processed customer orders and payment transactions.
  • Managed cash drawer ensuring accurate funds throughout shifts.
  • Welcoming customers and helped determine their needs.

Education

Bachelor of Science - Kinesiology

University of Lethbridge
Lethbridge
08-2028

Skills

  • Attention to detail
  • Cleaning and organization
  • Customer service
  • Safe food handling
  • Time management
  • Efficient multitasking
  • Quick-learning
  • Dependable and reliable

Languages

English

Timeline

Prep Cook/Cashier

Barburrito
05.2025 - 07.2025

Guest Experience Specialist

Rocky Mountaineer - World's Leading Luxury Train
04.2023 - 10.2024

Server/Bartender

Banff Lodging
12.2022 - 07.2025

Pastry Cook/ Cashier

Beavertails
11.2022 - 01.2024

Bachelor of Science - Kinesiology

University of Lethbridge
Shawn Maverick Javier