SHAWNIE HARPER
Barstow
Summary
Over 12 years of experience of dedicated leadership, problem solving of a wide variety of challenges, and setting and achieving goals. Very adaptable to change, successful in fast-paced environments, and open to new challenges. High moral character with a strong history of ethical leadership.
Overview
13
13
years of professional experience
Work History
SO. CAL SMOKE SHOP
07.2024 - Current
- Handle customer inquiries regarding store inventory and assisting customers with purchasing, managing upwards of 300 customers a week. Responsible for stocking, re-stocking and identifying trends in the market to accurately predict which products should be invested in and which should be discontinued.
CALI SUNRISE WHOLESALE
08.2021 - 07.2024
- Managed stock deliveries, inventoried products received, rotated stock to ensure freshness, ensuring inventory was accurate and complete, managed supplies to larger vendors ensuring timely and accurate shipping of stock.
SO. CAL SMOKE SHOP
04.2020 - 07.2021
- Handled customer inquiries regarding store inventory and assisted customers with choosing right products for their specific needs, managing upwards of 300 customers a week.
TOM’S MEGA BURGER
09.2019 - 01.2020
- Reconciled all receipt totals, cash, and credit card payments after each shift, ensured shortages were accounted for and reconciled. Obtained orders and ensured customer satisfaction, assisted in maintenance and hourly cleaning daily maintaining strict hygiene codes.
SHIFT MANAGER
DEL TACO
05.2013 - 09.2019
- Ensured sales in the 5-figure range daily. Was entrusted to deposit daily receipts at shift’s end, ensured register balance hourly, and balanced safe at closing. Supervised 5+ employees during shift to ensure compliance with rules and safety guidelines while also monitoring customer satisfaction. Assisted with cash registers, food prep when short staffed maintaining workflow, serving upwards of 200+ customers a day. Daily inventory ensured quality and timely delivery of supplies, shortages were annotated and reported. Closed the store at night and ensured readiness for following day. Opened the store, prepared deposits and assisted with daily preparation.
Education
High School - undefined
Barstow High School
01.2010
Skills
- Proven ability to solve complex problems
- Management and accounting
- Customer Service
- Expert in cost benefit analysis
- Experienced trainer and teacher
- Logistical support
Timeline
SO. CAL SMOKE SHOP
07.2024 - Current
CALI SUNRISE WHOLESALE
08.2021 - 07.2024
SO. CAL SMOKE SHOP
04.2020 - 07.2021
TOM’S MEGA BURGER
09.2019 - 01.2020
SHIFT MANAGER
DEL TACO
05.2013 - 09.2019
High School - undefined
Barstow High School