Shawne Brooks-Zwiep
Simi Valley
Summary
Dynamic Realtor and Property Manager, adept at conducting market analysis and negotiating contracts. Proven track record in enhancing client relations and optimizing property management processes. Skilled in property inspections and conflict management, ensuring compliance with fair housing mandates while achieving high tenant satisfaction.
Solid background in property management with robust background in real estate sales and client relations. Managed multiple properties efficiently, ensuring tenant satisfaction and maintenance coordination. Demonstrated problem-solving skills and effective communication in complex situations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Realtor/Property Manager
Coldwell Banker Realty
2015 - Current
- Conducted market analysis to identify property trends and pricing strategies.
- Cultivated strong relationships with clients, providing personalized service throughout the buying and selling process.
- Facilitated negotiations between buyers and sellers to achieve favorable outcomes.
- Guided clients through property transactions, ensuring alignment with market conditions and client needs.
- Developed comprehensive marketing plans utilizing digital platforms and traditional media.
- Guided clients through complex real estate transactions with expert advice and support.
- Oversaw daily operations of multiple residential properties, ensuring high tenant satisfaction and retention.
- Developed and implemented property maintenance schedules to optimize efficiency and reduce costs.
- Led lease negotiations, resulting in favorable terms for the organization while meeting tenant needs.
- Managed vendor relationships, ensuring compliance with service agreements and quality standards.
- Analyzed market trends to set competitive rental rates and enhance property appeal.
- Conducted regular property inspections to identify maintenance needs, safety hazards and ensure regulatory compliance.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Store Co-Manager
Loft Outlet
2011 - 2015
- Led daily operations to enhance customer experience and drive sales growth.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Developed visual merchandising strategies to improve product presentation and attract customers.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Developed efficient scheduling practices to optimize workforce productivity while minimizing labor costs.
- Collaborated with manager in fostering a positive work environment that encouraged teamwork and motivated staff to excel.
- Managed daily cash handling procedures including reconciliations, deposits, and ensuring accurate transactions at all times.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Store Manager
The Body Shop
2007 - 2011
- Managed 3 stores for 6 months while interviewing candidates for 2 of the Stores Managers Position.
- Achieved sales targets for 2008, 2009, 2010 and built sales to ensure 2011 goals would be met and they were.
- Insured goals were met, maximized performance, drove volume, and reacted to trends in the business (e.g. Net Sales, ATV, UPT, Conversion, payroll, inventory shortage, Operational Assessments and Rewards Cards)
- Recruit and build Talent-Attract, hire, develop, inspire, and retain top talent.
- Ensured training to build a team that works well together based on the needs of the business, as well as setting expectations and ensuring accountability.
- Analyze the business to create and communicate clear action plans that optimize results and ensure effective execution of all operational activities and maximize sales potential.
- Manage business controllable expenses and maintain Policies and Procedures.
- Ensure Loss Prevention and Safety procedure are maintained and followed.
- Built a store environment that is sharply focused on consistently delivering exceptional, positive in-store customer experiences.
- Ensure implementation of company selling strategies.
- Develop and maintain a Clientele Program.
- Ensure visual & merchandising flows and standards.
Education
Associate of Arts - Business
Los Angeles Pierce College
Woodland HillsSkills
- Property management
- Client relations
- Conflict management
- Property inspections
- Strong negotiation skills
- Experienced with Yardi System
- Property maintenance and scheduling
- Comparative market analysis
- Board relations
- Leasing and sales
- Fair housing mandates
- Tenant and eviction laws
- Exceptional oral and written communication skills
Certification
- Licensed California Realtor - 2007
Timeline
Realtor/Property Manager
Coldwell Banker Realty
2015 - Current
Store Co-Manager
Loft Outlet
2011 - 2015
Store Manager
The Body Shop
2007 - 2011
Associate of Arts - Business
Los Angeles Pierce College