Shawna Young
Saskatoon,Canada
Summary
I have a strong passion for helping people. I have a strong background in retail & administration. I am able to prioritize tasks, work in a team environment or on my own. Proven track record in delivering excellent customer service, managing inventory, and maintaining organized spaces. I am committed to ensuring customer satisfaction through effective communication and attention to detail.
Overview
28
28
years of professional experience
Work History
Sales Associate
Home Depot Canada
Saskatoon, Canada
04.2026 - Current
- Collaborated with customers to identify project needs and provide tailored solutions.
- Created merchandising displays that effectively showcased products and increased customer engagement.
- Maintained clean, organized, and fully stocked aisles to enhance customer shopping experience.
- Arrangement professional installation services
- Processing custom orders on computer
- Inventory management
- Provided support to management in achieving departmental goals
Administrative Assistant
Saskatchewan Health Quality Council
Saskatoon, Canada
03.2022 - 01.2026
- Handle confidential and sensitive information with professionalism and strict adherence to organizational policies
- Coordinated travel arrangements and scheduled meetings to provide effective administrative support to staff
- Arranged logistics for Board meetings and staff events, supporting Executive Assistant functions.
- Create and process purchase orders for operational and organizational expenses
- Managed office inventory to maintain supply levels and minimize waste and unnecessary expenditures
- Support a positive workplace culture by responding promptly to staff needs and fostering strong working relationships
Administrative Assistant
Northrup & Associates
Saskatoon, Canada
02.2009 - 11.2012
- Served as first point of contact for clients, ensuring professional and welcoming interactions.
- Created correspondence, spreadsheets, and administrative documentation to support management operations.
- Maintained organized filing systems (physical and electronic)
- Supported bookkeeping tasks and prepared T4 slips for accurate financial reporting.
Receptionist
Allen Moore & Company Llp.
Calgary, Canada
04.2006 - 07.2007
- Welcomed clients and managed incoming calls to ensure positive, professional first impressions
- Maintained a clean, organized, and professional reception area
- Scheduled meetings and appointments for partners and staff
- Prepared letters and administrative documents to support management operations
- Managed invoicing, client packages, and outgoing mail to streamline administrative processes
- Performed daily bank deposits at local branch to ensure timely processing.
Assistant Manager
Laura Canada
Calgary, Canada
09.2004 - 02.2006
- Supervised and supported team of 15 employees to achieve operational goals
- Recruited and trained new staff members, enhancing team capability and service quality
- Delivered high-quality customer service, contributing to increased sales performance
- Managed inventory, merchandising, and stock organization
- Ensured store cleanliness and operational standards were consistently met
Manager
Serena Fashions
Calgary, Canada
05.2002 - 09.2004
- Led and supervised team of 10 employees to achieve operational goals
- Trained and coached new staff to enhance service quality
- Developed and implemented a strong clientele program to enhance customer loyalty
- Oversaw store cleanliness, organization, and presentation
- Prepared weekly schedules and managed payroll to ensure smooth operations
Assistant Manager
La Senza
Saskatoon, Canada
10.1998 - 04.2002
- Supported Store Manager in supervising team of 15 employees to ensure efficient operations
- Provided exceptional customer service in person and by phone, facilitating client outreach for upcoming events
- Processed payroll and prepared weekly operational paperwork for management review
- Followed head office merchandising guidelines for store displays and presentation
Education
High school diploma -
Marion M. Graham Collegiate
Saskatoon, SKSkills
- Problem-solving
- Retail sales
- Leadership
- Interpersonal
- Customer service
- Payment processing
- Merchandising
- Time management
- Cash handling
- Organizational skills
- Multitasking
- Effective communication
- Attention to detail
- Task prioritization
- Relationship building
- Event coordination
- Staff training
- Team leadership
- Client relationship management
- Visual merchandising
- Verbal and written communication
- Service oriented
- Teamwork and collaboration
- Stocking and receiving
- Excellent people skills
Highest Level Of Education
Secondary School
Additional Information - Volunteer Experience
Ran SK Smiles for Little Warriors, supporting children with medical diagnoses by creating and hand delivering 500+ baskets filled with items received from donations., Ran a Facebook Auction Page to give back to organizations and charities that supported my son and family., Raised funds for Make-A-Wish Saskatchewan, Beads of Courage, and Angel and Friends Foundation., Built a community of support through auctions, collecting donations, taking photos, posting on Facebook, and managing payments.
Timeline
Sales Associate
Home Depot Canada
04.2026 - Current
Administrative Assistant
Saskatchewan Health Quality Council
03.2022 - 01.2026
Administrative Assistant
Northrup & Associates
02.2009 - 11.2012
Receptionist
Allen Moore & Company Llp.
04.2006 - 07.2007
Assistant Manager
Laura Canada
09.2004 - 02.2006
Manager
Serena Fashions
05.2002 - 09.2004
Assistant Manager
La Senza
10.1998 - 04.2002
High school diploma -
Marion M. Graham Collegiate