Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shawna Paulson

Ottawa,Ontario

Summary

Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.

Overview

3
3
years of professional experience

Work History

Cash Office Supervisor

Loblaw Companies
05.2021 - Current
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution, and active listening.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Promoted a positive work environment by consistently exhibiting professionalism, courtesy, and respect toward colleagues and customers alike.
  • Provided excellent customer service by resolving complex cash-related inquiries promptly and professionally.

Student Assistant

Assumption Catholic School
09.2022 - 06.2023
  • Created and formatted documents to keep projects professional and well-presented to communicate the intended message clearly.
  • Facilitated a positive learning environment by providing support services to students with disabilities or accommodations needs.
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.

Education

Certificate - Community And Justice Studies

Algonquin College
Ottawa, ON
01.2025

Skills

  • Multitasking Abilities
  • Problem-solving aptitude
  • Conflict Resolution
  • Excellent Communication
  • Adaptability
  • Time management abilities

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Student Assistant

Assumption Catholic School
09.2022 - 06.2023

Cash Office Supervisor

Loblaw Companies
05.2021 - Current

Certificate - Community And Justice Studies

Algonquin College

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Shawna Paulson