Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawna Bekkema

Fruitvale,BC

Summary

Professional with significant experience in healthcare support, prepared to contribute effectively to patient care services. Expertise in assisting with daily living activities, ensuring patient comfort, and maintaining medical records. Strong focus on team collaboration, adaptability to changing needs, and delivering reliable, high-quality care. Skilled in communication, empathy, and time management, essential for providing compassionate and efficient support to the clients in our care.

Overview

9
9
years of professional experience

Work History

Health Care Assistant

Interior Health Authority, Golden Life Management
03.2021 - Current
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Observed patient skin conditions and reported findings to the nurse in charge.


Dietary Worker

Interior Health Authority
04.2019 - Current
  • Collaborated with team members to ensure seamless delivery of the dinner tray service in a timely manner
  • Contributed to a positive work environment by being team player and willing to help others when needed.
  • Efficiently handled multiple priorities simultaneously while maintaining focus on delivering outstanding service.
  • Managed high-volume workload, successfully completing tasks within tight deadlines while maintaining attention to detail.

Thrift Store Manager

Salvation Army
01.2016 - 06.2018
  • Trained new employees on store policies and procedures to ensure consistent performance across the team.
  • Handled problematic customers and clients to assist employees and maintain excellent customer service.
  • Established a positive workplace culture that fostered teamwork and open communication.
  • Developed strong relationships with local organizations for successful donation drives and charity partnerships.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.

Education

Activity Assistant

College of The Rockies
Creston, B.C.
04-2025

Food Safe Level 1

Open School BC
Online
04-2025

Emergency First Aid & CPR/AED Level 1

Selkirk College
Trail, BC
04-2025

Health Care Assistant

Selkirk College
Trail, BC
03-2021

High School Diploma -

JL Crowe Secondary School
Trail, BC
06-2003

Skills

  • Time management
  • Patient-focused care
  • Supporting personal needs
  • Calm under stress
  • Family communication
  • Certified in CPR/AED
  • Observation documentation
  • Behavior redirection

Timeline

Health Care Assistant

Interior Health Authority, Golden Life Management
03.2021 - Current

Dietary Worker

Interior Health Authority
04.2019 - Current

Thrift Store Manager

Salvation Army
01.2016 - 06.2018

Activity Assistant

College of The Rockies

Food Safe Level 1

Open School BC

Emergency First Aid & CPR/AED Level 1

Selkirk College

Health Care Assistant

Selkirk College

High School Diploma -

JL Crowe Secondary School

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Shawna Bekkema