Shawn Zhao
London,ON
Summary
Considerable work experience in both China and Canada has build me up with great communication skills, customer service, and the ability to solve problems on the fly. Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. I'm looking forward to experience working here.
Overview
2
2
years of professional experience
Work History
Staff Member
Tim Hortons
05.2022 - 05.2023
- Create a comfortable environment for customers and establish good communication.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Established positive relationships with customers and other staff members.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Salesman
Huawei Retail Store
02.2021 - 07.2021
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Maintained an up-tp-date knowledge of product inventory and company procedures to handle customer inquiries.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Good relationship-building skills with sincere empathy and active listening.
- Made may different types of electronic equipment offering advice on purchases and promoting additional products.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Education
Associate of Science - CS
University of Western Ontario
London, ON05.2026
Skills
- Fluent in English and Mandarin
- Health and strong fistic
- Collaboration
- Multi-tasking
- Cleaning and organization
- Customer relations skills
Timeline
Staff Member
Tim Hortons
05.2022 - 05.2023
Salesman
Huawei Retail Store
02.2021 - 07.2021
Associate of Science - CS
University of Western Ontario
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