Shawn Wilson
Glencoe,ON
Summary
Dynamic and detail-oriented professional with a proven track record at Sprint Canada, excelling in customer service and quality control. Skilled in optimizing workflows and maintaining equipment, I consistently deliver exceptional results while fostering strong client relationships. My commitment to excellence ensures high customer satisfaction and operational efficiency.
Overview
25
25
years of professional experience
Work History
Farm Hand
Crown Farms
Windsor, Ontario
02.2017 - 06.2024
- Performed general maintenance tasks around the farm, including repairing fences and buildings.
- Participated in training sessions related to new farming techniques or technologies.
- Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
Laborer
Keystone Construction
Windsor, Ontario
06.2016 - 01.2017
- Assembled scaffolding around construction sites for use by laborers during high-rise building projects.
- Worked with team members to ensure efficient workflow throughout the day.
Car Wash Attendant
Spotless Car Wash
Windsor, Ontario
09.2014 - 11.2015
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Assisted customers with selection of car wash packages and add-on services.
- Cleaned interior and exterior of vehicles using cleaning products and tools such as vacuums, brushes, towels, sponges.
Car Wash Attendant
Imperial Car Wash
Windsor, Ontario
08.2007 - 11.2010
- Adhered to company policies and procedures relating to customer service standards.
- Assisted customers with selection of car wash packages and add-on services.
- Cleaned interior and exterior of vehicles using cleaning products and tools such as vacuums, brushes, towels, sponges.
Host
Direct Buy Of Canada
Windsor, Ontario
07.2007 - 12.2007
- Greeted guests upon arrival and provided them with menus.
- Served as point-of-contact for resolving guest complaints or special requests.
- Took reservations over phone and in person.
Quality Control Inspector
International Truck And Engi
Chatham, Ontario
03.2005 - 07.2006
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Provided technical support to other departments regarding quality related topics and initiatives.
- Performed first article inspection on incoming raw materials.
Customer Service Representative
Sprint Canada
Chatham, Ontario
06.1999 - 01.2003
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
Master of Business Administration -
Ontario Business School
Chatham, ON01-1996
High School Diploma -
John Mc Gregor Secondary
Chatham, ON01-1995
Skills
- Customer service
- Time management
- Greenhouse work
- Attention to detail
- Workflow optimization
- Quality control
- Equipment maintenance
References
References available upon request.
Timeline
Farm Hand
Crown Farms
02.2017 - 06.2024
Laborer
Keystone Construction
06.2016 - 01.2017
Car Wash Attendant
Spotless Car Wash
09.2014 - 11.2015
Car Wash Attendant
Imperial Car Wash
08.2007 - 11.2010
Host
Direct Buy Of Canada
07.2007 - 12.2007
Quality Control Inspector
International Truck And Engi
03.2005 - 07.2006
Customer Service Representative
Sprint Canada
06.1999 - 01.2003
Master of Business Administration -
Ontario Business School
High School Diploma -
John Mc Gregor Secondary