Shawn Wilder
Fremont
Summary
Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
Overview
4
4
years of professional experience
Work History
Activity Specialist
Aqua Adventure Water Park
05.2025 - 10.2025
- Developed engaging activity programs tailored to diverse participant needs.
- Collaborated with team members to enhance event planning and execution processes.
- Coordinated logistics for recreational activities, ensuring seamless operations and participant satisfaction.
- Implemented feedback mechanisms to assess and improve activity effectiveness and engagement levels.
- Trained new staff on program delivery and safety protocols to maintain high service standards.
- Facilitated workshops focused on teamwork, communication, and leadership skills among participants.
- Maintained and ordered supplies for activities.
Volunteer
FCLL (Fremont Centerville Little League)
08.2021 - 10.2023
- Led fundraising initiatives, securing resources for equipment and facilities enhancements.
- Mentored new volunteers on operational procedures and best practices within the league structure.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
High School Diploma -
John F Kennedy
Fremont, CA05-2028
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Cleaning and sanitizing
- Multitasking Abilities
- Reliability
- Excellent communication
- Team collaboration
- Active listening
- Professionalism
Languages
English
Full Professional
Timeline
Activity Specialist
Aqua Adventure Water Park
05.2025 - 10.2025
Volunteer
FCLL (Fremont Centerville Little League)
08.2021 - 10.2023
High School Diploma -
John F Kennedy