Shawn Wainwright

Work History

Niagara Clifton Group

07.2023 - 10.2023

Delivered exceptional customer service by answering customer queries in the booth
Secured consistent customer sales with knowledge of each attraction offered in various packages
Reached top 3 salespersons (November 2023)
Maintain cash area and the attraction
Collected cash payments and processed credit card transactions (POS system)
Promoted Various Attraction packages.
Operated cash register for cash, check, and credit card transactions with excellent accuracy.
Efficiently managed register functions such as opening/closing procedures, drawer audits, and cash handling best practices.

It's Always Christmas in Niagara (New York)

09.2022 - 12.2022

Delivered exceptional customer service by answering customer queries in-store and by phone
Secured consistent customer sales with knowledgeable and friendly support
Prepared merchandise for the sales floor and tagged items with correct pricing information
Collected cash payments and processed credit card transactions (POS system)
Minimized store thefts through strategic monitoring and customer observation
Verified shift sales with cash count and drawer balancing.
Greeted customers, helped locate merchandise, and suggested suitable options.

Advantage Restaurant Supplies and Service

05.2022 - 08.2022

Inspected and identified material and related documentation as prescribed by the purchase order/sales order or contract specifications, highlighting any nonconformance or omission
Responsible for ensuring all outgoing shipments are adequately packaged, preserved, and meet the company's requirements
Processed Shipments online via various courier services
Managed pick tickets for pending sales orders, noting any discrepancies
Preserved all received and shipped documents into a central database.
Orchestrated routing by producing accurate shipping documentation and package labels.

Maple Leaf Place

01.2021 - 01.2022

Offered customers information about products, services, prices, and special offers
Answered phone calls and resolved customer issues and complaints
Enhanced customer satisfaction with fast, knowledgeable service
Kept store shelves, racks, and bins presentable with resets
Used POS systems to calculate and complete customer orders and transactions
Drove sales by identifying customer needs and making product and service referrals
Prevent losses by watching for suspicious behaviors.

Welland Museum

01.2020 - 01.2021

Completed appraisals and authentications to decipher archival materials' value and historical significance
Researched archival items to identify and document historical origins and significance
Used Microsoft programs to develop computer archives and databases, leveraging newly emerging technology to facilitate accessibility
Applied diverse technological resources to preserve materials, including duplicating physical records onto video and digital formats
Fostered access to archival materials, developing classification systems to maintain order and organization
Drafted document descriptions and prepared archival records to validate the information
Approached and solved problems with initiative and sound judgment.

Bobs Fast and Fresh / Gales Gas Bars Inc.

01.2018 - 01.2019

Canada Post Corporation

01.1991 - 01.2015

Verified incoming shipments, checking products against quality standards and bills of lading
Met deadlines consistently by working efficiently to process paperwork and prepare deliveries
Supported drivers with well-organized schedules and accurate bills of lading
Resolved issues facing warehouse personnel to help optimize operations
Trained new employees in product and shipment assembly
Discovered and addressed storage and transportation issues with products
Made transport arrangements for package handling and delivery
Adjusted dispatch schedules and supply deliveries with changing demand
Generated work orders, bills of lading and packing slips using custom software.