SHAWN TRAHAN
Sturgeon County,AB
Summary
Performed inspections and tests on railcars to ensure operational safety and compliance. Assisted in executing heavy repairs within a shop environment. Supported AAR Biller role by identifying missed credits and auditing bills prior to submission to car owners. Maintained a strong focus on safety and attention to detail while demonstrating eagerness to learn new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Mechanical AAR Biller
CN Rail
01.2022 - Current
- Billing through SRS and SAP
- Engaging with customers on inquiries
- Weekly meetings with team members and management
- Review systems to ensure maximum clarity
- Reviewing audits for capturing missed credits
- Training and mentoring team members to ensure proper job execution
- Experience with Outlook, Word, and PowerPoint
Railcar Mechanic
CN Rail
11.2010 - 01.2022
- Started as a railcar mechanic apprentice where I learned safety and skills with an assortment of tools to complete repairs.
- Worked in a shop setting to working in Walker yard performing air tests on outbound trains, and inspections on inbound trains along with minor yard repairs.
- Through the years I have had the opportunity to train other apprentices how to properly protect themselves and others to complete everyday tasks.
Education
High School Diploma -
Morinville Community High School
Morinville, AB2002
Skills
- Excellent team player
- Great communication skills
- Always searching for answers
- Work well under pressure
- Adapt and learn quickly to new systems
- Team collaboration
- Multitasking and organization
- Billing systems and software
- Decision-making
- Customer engagement
- Data research
- Teamwork
- Problem-solving abilities
- Multitasking
- Excellent communication
- Billing
- Regulatory compliance
Languages
English
Full Professional
Certification
CSTS-09 January 2015
Timeline
Mechanical AAR Biller
CN Rail
01.2022 - Current
Railcar Mechanic
CN Rail
11.2010 - 01.2022
High School Diploma -
Morinville Community High School